Stayed at this hotel on business and I must say I was pleasantly surprised. Great customer service. Every employee who walked passed me in the halls spoke. Great location. Right across from the aquarium and blocks from Quincy Market. I can't wait to stay there again.
I did have problems accessing the wifi in my room. When I went to the concierge for help they immediately put me in contact with the hotel tech support. My tech support rep worked for almost an hour to get me online. I ultimately had to call me company's tech support but eventually got on. After 30 minute of being online, my hotel tech support rep call back to see if there was anything else she could do. Wow what great service.
- Also Known As:
- Boston Marriott Long Wharf Hotel
- Boston Marriott Long Wharf Hotel Boston
- Marriott Boston
- Boston Marriott
- Official Description (provided by the hotel):
- Located on Boston Harbor at the historic Long Wharf in downtown Boston. This Boston, Massachusetts hotel features 400 hotel rooms, 11 hotel suites, a concierge lounge with harbor views, and Oceana Restaurant that serves fresh seafood cuisine. ... more less
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