Wish I could give a good recommendation, but there were several shortcomings. First, when we bought our tickets on the trolley ($37 each) we were not informed that they stop running at 4:30 pm. Secondly, when we were ready to board the trolley at 4:15, we went to the closest stop according to their map, although it did not give any specific details regarding the exact location, so we went to the corner where other trolleys were stopping. We waited and waited. I called the company several times and left messages. There was no response. Meanwhile other trolley companies were coming and going. We waited 30 minutes at that stop and CityView never showed, so we ended up walking to our next stop. We found out the next day that we were at the wrong corner, but it was not indicated on their map nor are there any signs. In addition, their brochure does not give the hours of operation.
We were disappointed and felt we certainly did not get our money's worth. I asked for a refund, but they refused. I would not recommend this company. We wished we had tried the Duck tours instead. We have heard good things about that tour.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 5, 2013
We are sorry to hear that you were not informed of the trolley schedules for the day and that there were not sufficient trolleys stopping as needed.Because hours of operation change seasonally we do not post that information in our year round brochures. The information is on our website. We pride ourselves on service and thank you for this input. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.