I have stayed at this hotel for the past four years and spent well over a thousand dollars with them. - namely because until this summer they were the only motel in town. My stay this past weekend was horrible. We rented four rooms for one night (three for our family and one for a friend). After coming back from a late dinner at 11:30pm the key for one of the rooms would not work. We contacted management which took 1 1/2 hours before putting two members of our party into another room. When making the reservations I put the rooms on my credit card. When we checked in I made sure they front desk staff knew to charge my husband's credit card - and I gave them his credit card. After returning home and checking my bank account I realized they had charged my husband's card for the roooms as well as my credit card. This put my account into the red. I have spent the past 48 hours trying to have this corrected. I even found the name and phone number of the owner and called him. I was told by the owner there was nothing he could do until he talked with the manager because she was the only one authorized to credit my card. The owner also told me the manager was out of town and there was nothing he could do until she returned.
The rooms are moderately clean and have small televisions.
I happy there are now other accomdations in the area where we can stay.
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