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“Beautiful stay” 4 of 5 stars
Review of The Omni Grove Park Inn

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The Omni Grove Park Inn
4.0 of 5 Resort   |   290 Macon Avenue, Asheville, NC 28804   |  
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Hotel amenities
Ranked #16 of 57 Hotels in Asheville
Cary, NC
Senior Contributor
32 reviews 32 reviews
30 hotel reviews
Reviews in 25 cities Reviews in 25 cities
50 helpful votes 50 helpful votes
“Beautiful stay”
4 of 5 stars Reviewed April 3, 2014

This hotel has had many famous guests and is a nice escape on the hill with a gorgeous view of the Blue Ridge Parkway. The lobby is very open and has many seating options and fireplaces. We enjoyed the Edison lounge and did not get a chance to try all the restaurants. The room was clean and comfortable.

Stayed February 2014, traveled as a couple
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1,981 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed April 3, 2014

Fantastic upgrade to an already great resort. Omni has taken this property to a whole new level. From the physical structure to ammenities to service, everything has been taken up a big step. The new restaurants are fantastic and once again the service is exceptional.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, FL
Top Contributor
50 reviews 50 reviews
10 hotel reviews
Reviews in 22 cities Reviews in 22 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed April 3, 2014

Property is absolutely beautiful and filled with friendly faces. I can't wait to go back.

The service here was really great, from the moment we pulled in till the moment we left. The lobby is a comfortable place to relax and unwind, have a drink, and enjoy the fire. We stayed in the main building, only comment was that you can hear what's going on in the hallway. There was really not a lot going on while we were there, so the rare occasion we heard something did not bother us. The elevators in the main building are attended and the staff was always friendly and made conversation.

One night in the lobby there was live music. The band was great and they took requests as well. This was probably my favorite part of the visit. Although we usually enjoyed drinks in the lobby, the circulating servers will let you be if you tell them you're just relaxing for the moment. They also do hot chocolate, great treat by the fire.

Very convenient having the coffee shop on site, they serve starbucks coffee, and cupcakes/ice cream also available. Dined at the restaurant Edison one night and it was worth it. Great views, and great food.

  • Stayed March 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Satellite Beach, United States
1 review
5 of 5 stars Reviewed April 3, 2014

Beautiful time at the Grove Park Inn. Nice to see snow one day. Loved the scenery and locale. Staff were diligent, on time and very friendly. We saw some 'old-timers" who had been there under previous management. Good to renew those friendships. Will return as soon as time permits.Cheers, Jack & Caroline jamba.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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Northville, United States
1 review
5 of 5 stars Reviewed April 3, 2014

We stayed on the club floor to celebrate our 20th anniversary and everything was perfect. The concierge lounge staff provided excellent service and even called us by name. Definitely take advantage of the spa when you are there as it is a very unique experience with the pools underground.

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, April 14, 2014
Thank you for choosing us to be the destination of your recent celebration. We were so glad to learn that you had a warm and memorable experience and that our Club Floor staff took good care of you. Happy anniversary and congratulations on 20 years!
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Charlotte, United States
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed April 2, 2014

Will not be returning or recommending The Spa. Used cups and plastic glasses left on tables ALL around spa. Showers in women's locker room filthy (shaving cream on the walls, dirty washcloths on floor, used RAZORS left in shower). I was told someone would return to give me a tour. I waited 15 minutes and gave up. Robes need replacing. I had lunch in the spa cafe and listened to 2 of the waitstaff complaining about serving people at the outdoor hot tub. 2 of the 3 lotion dispensers in the women's sink area empty. I was amazed at the consistent lack of attention to detail. I was told by several returning guests that the quality has declined in the last year since the Grove Park Inn was purchased by Omni

  • Stayed April 2014, traveled solo
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service

Review collected in partnership with Omni Hotels & Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, April 14, 2014
Thank you for visiting our spa and taking the time to let us know of the areas where you felt we could improve. We have passed along your comments to The Spa management who is very appreciative for the constructive feedback. We would like to assure you that these issues have been addressed and measures have been taken to prevent such mishaps in the future. We hope you will reconsider visiting us again for a more relaxing experience.
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Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 31, 2014 via mobile

After reading a few reviews, I had doubts about staying here. Glad to report everything is good. The food at the Edison's was tasty, the lap pool was warm and clean, the room looks good and staff is quick to correct any hiccups you may encounter. They try hard to keep you pleased and it shows.

Stayed March 2014, traveled on business
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The Grove Park M, Manager at The Omni Grove Park Inn, responded to this review, April 2, 2014
Thank you so much for taking the time to let your fellow travelers know about the nice stay you recently had with us. You are correct in that our number one concern is our level of hospitality and guest services and we continue to strive to reach all time high scores in these areas.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Omni Grove Park Inn

Address: 290 Macon Avenue, Asheville, NC 28804
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Asheville
#5 Spa Hotel in Asheville
#6 Business Hotel in Asheville
#12 Romantic Hotel in Asheville
#14 Family Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Omni Grove Park Inn 4*
Number of rooms: 513
Official Description (provided by the hotel):
The Omni Grove Park Inn, located in Asheville, N.C., Is one of the country's most celebrated resorts. Noted for its understated elegance and southern charm, ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this one-of-a-kind hotel. Offering sweeping views of the Blue Ridge Mountains, innovative and locally sourced restaurants, a Donald Ross designed golf course, an expansive tennis and fitness center, an award winning spa and spacious convention facilities. This AAA Four Diamond Property is listed on Fodor's "Top 10 Luxury Spa Resorts" and Travel + Leisure's rankings of "Top Spa Resorts" in the world. ... more   less 
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Also Known As:
Park Grove Inn Asheville Nc
Park Inn Grove
Grove Park Hotel
Grove Park Spa
Grove Park Inn Resort Spa
Grove Asheville North Carolina
Grovepark Inn

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