We were disappointed in this Holiday Inn experience. Although the common areas in the hotel were OK and the food service was good, the room was very ordinary with the hotel mislabeling it's standard rooms as Suites with Jet Tub. It was certainly not a suite, there is no separate siiting area and the pass-thru window to the tub is ackward and nonfunctional at best. It was not what we were expecting but we got no help from the hotel to change or upgrade rooms. In addition, the nonfunctioning jets in the tub after repair requests were never fixed. A very average room experience with low customer service.Decaturvisitor
- Official Description (provided by the hotel):
- Escape to the Mountains at Our Asheville, NC Hotel Come stay at the new Holiday Inn Hotel Asheville - Biltmore West and rediscover yourself in the Blue Ridge Mountains. Our hotel in Asheville is a place of relaxation and rejuvenation near the popular downtown area and just 11 miles from the Asheville Regional Airport (AVL). While lodging in Asheville, hotel guests will find many attractions nearby, such as the lovely Biltmore Estate, NC Arboretum and the arts district of downtown Asheville. Our hotel is also located near the Blue Ridge Parkway and Chimney Rock State Park, so you can experience the majestic Blue Ridge Mountains and discover waterfalls, hiking trails and rustic stops beyond the city limits of Asheville. Lodging in our hotel also provides business travelers with an ideal location near Thermo Fisher Scientific, First Step Farms, Slosman Corporation and other businesses in Asheville. Our accommodations offer over 4,700 square feet of flexible meeting space and a convenient on-site business center. We go beyond ordinary Asheville hotels to offer premium services like guaranteed wake-up calls, a breakfast bar, a fitness center and free high-speed, wireless Internet access. You can take a dip in our heated, indoor/outdoor pool and unwind with dinner and drinks at 435 Grill. We invite you to discover exceptional comfort at the Holiday Inn Hotel Asheville - Biltmore West. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn-Asheville Biltmore West Hotel Asheville
- Asheville Holiday Inn