Good location, trolley for attractions picks you up in front. Plenty of parking, easy walking distance to Biltmore and shopping at Biltmore Village. Room small, no fridge, small. Stayed 5 nights, three of five we have found spiders in the bed closest to the window, our first night my daughter woke up to one crawling on her. Hotel staff was very remorseful and really wanting to help. Booked through Expedia so they couldn't give us a price break. Did give free coffee and breakfSt. If my child was young, I would have been very, very upset about the spiders. Even though everyone was very nice, I don't think we will stay here agin. Wifi is free but, if you get off the Internet to do something and come back later, you have to keep logging in, pain in the neck.