I checked in to the Double Tree when my trip to visit my mother at Deerfield was unexpectedly extended. I was exhausted and asked for a glass of wine to be sent to my room, and got a call saying a half bottle was cheaper.
My brother and sister in law joined me. I stayed for a week. Left on a Saturday, only to return the next day (my mother, alas, had passed away that morning.) I asked for my old room which they gave me (near my relatives).
I discussed the situation with the manager and the hotel staff agreed to give me the "Mission Hospital rate," which is for people staying when a relative is at Mission hospital. This was much appreciated.
So great customer service. Even got a nice cotton blanket on request (those down comforters are just way too hot for me.) The breakfast set up--full or on-the-go--worked great for me, and the restaurant was also perfect for our needs.
- Official Description (provided by the hotel):
- The DoubleTree by Hilton Asheville-Biltmore, an Asheville-based Biltmore Farms Hotels property, is a full-service hotel located one block from The Biltmore Estate and within walking distance of the historic Biltmore Village’s quaint shopping and restaurant district. This newly renovated 197-room hotel offers guests a distinctive upscale ambience in a relaxing atmosphere, and a complimentary warm fresh-baked DoubleTree cookie upon arrival. The DoubleTree’s recently completed renovations include improvements to its Cecil Wing Guest Rooms, lobby, public and meeting space, as well as the additions of a state-of-the-art e-Lounge Business Center and Market Place. Additional amenities include an indoor pool, complimentary high speed wireless Internet, an ultra-modern fitness facility and more. Our in-house DoubleTree Catering offers a variety of culinary and event options, ranging from small corporate meetings to full-scale weddings. The DoubleTree by Hilton Asheville Biltmore is a drop-off and pick up point for the Historic Asheville Trolley Tours and is only minutes from downtown Asheville, major interstates, the Blue Ridge Parkway and Asheville airport. ... more less
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- Also Known As:
- Doubletree Hotel Biltmore Asheville
- Doubletree Asheville
- Asheville Doubletree