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Doubletree Hotel Biltmore / Asheville: Traveler Reviews

3.5 of 5
115 Hendersonville Rd., Asheville, NC 28803
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Doubletree Hotel Biltmore / Asheville
Ranked #18 of 58 hotels in Asheville
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417 reviews from our community

Traveler rating
    214
    119
    47
    20
    17
See reviews for
Families
96
 
Couples
130
 
Solo
25
 
Business
101
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Atlanta, Georgia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great place to stay!”
4 of 5 stars Reviewed December 31, 2012 via mobile

We came after Christmas for a few days and had a great time. We went to candlelight at
Biltmore - a real treat!

The food was good, nice people, clean facility. You will have a nice time at the hotel and you will be really close to Biltmore Village. Excellent breakfast.

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask jamesdgrady about Doubletree Hotel Biltmore / Asheville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
January 2, 2013
Dear jamesdgrady,

Thank you for choosing to stay at the DoubleTree Biltmore while visiting the Biltmore Estate! Isn't the Candlelight tour beautiful? We are glad to hear that you enjoyed your time with us and please come back again soon!

Sincerely,

Lauren McDevitt
Marketing and Guest Relations
DoubleTree by Hilton Asheville-Biltmore
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Good location and price”
4 of 5 stars Reviewed December 31, 2012

We stayed here over Christmas holiday weekend. The place decorated so pretty. The staff was friendly and the warm chocolate cookies given us when we checked in were yummy! The beds were comfortable and the place was clean. The price was very reasonable too. It is also in a good location to Biltmore area shops etc..

Room Tip: Our room in the 4th floor was very quiet. We never heard any dogs barking even though I know there w...
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut
Top Contributor
95 reviews 95 reviews
6 hotel reviews
Reviews in 40 cities Reviews in 40 cities
18 helpful votes 18 helpful votes
“Wonderful stay and friendly staff”
5 of 5 stars Reviewed December 30, 2012

Our room was clean and fresh. We wish we knew it was pet friendly we would have brought our little Pumpkin. Still enjoyable. Nice warm chocolate cookies and friendly staff. Will return. Excellent location for shopping, walking to the stores, and going to the Biltmore. A great value for the money.

Room Tip: We were on the first floor towards the back and it was quiet and comfortable.
See more room tips
  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BFH_Marketing, Guest Relations Manager at Doubletree Hotel Biltmore / Asheville, responded to this review
January 2, 2013
Hello bonesConnecticut,

We love our furry guests at the DoubleTree Biltmore! We do hope that you can bring Pumpkin next time you stay with us. We are glad that you enjoyed our wonderful staff and location in Biltmore Village - and of course, our signature DoubleTree cookies! Thank you for your business and we look forward to hosting you again soon!

Lauren McDevitt
Marketing and Guest Relations
DoubleTree by Hilton Asheville-Biltmore
Report response as inappropriate
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Boone, North Carolina
Top Contributor
181 reviews 181 reviews
20 hotel reviews
Reviews in 49 cities Reviews in 49 cities
49 helpful votes 49 helpful votes
“Best place to stay for the price”
4 of 5 stars Reviewed December 29, 2012

We have stayed here many times before because of the location to Biltmore House. The staff always greets us by name and we feel welcome each time. The rooms are always clean and fresh. We have never had a problem here so we always come back. If you are meeting friends or family in Asheville for a stay this is the place to be.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cary, North Carolina
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
36 helpful votes 36 helpful votes
“Great Location!”
4 of 5 stars Reviewed December 28, 2012

We stayed here over Christmas and really enjoyed our stay. Beds are super comfortable and there are a lot of pillows to choose from on the bed. Bathroom is small, no fan. Very quiet and never heard people in the halls. Pet friendly and even though we didn't have one with us, we loved seeing all the pets traveling with their owners. Great gym and pool - extremely clean. Loved the location and how close it was to shopping and other places we went to. Front desk was very helpful and knowledgeable. On Christmas morning we opened our door to a treat from Santa hanging on the door..., such a special surprise! Would definitely go back.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Doubletree Hotel Biltmore / Asheville
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Additional Information about Doubletree Hotel Biltmore / Asheville

Also Known As:
Doubletree Hotel Biltmore Asheville
Doubletree Asheville
Asheville Doubletree
Doubletree Hotel Biltmore
Address: 115 Hendersonville Rd., Asheville, NC 28803
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Asheville
#19 Family Hotels in Asheville
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Nestled in the heart of the Blue Ridge Mountains and conveniently located just off I-40, our elegant, the upscale DoubleTree by Hilton Asheville-Biltmore features tastefully appointed guest rooms and genuine hospitality in comfortable, serene surroundings. Located near the famous Biltmore House and lively Downtown Asheville, the Doubletree Biltmore is the perfect place for your Asheville getaway. We offer a variety of accommodations, an indoor pool and spa, full breakfast and of course our famous Doubletree cookies. As of March 1, we are a pet-friendly property! ... more   less 
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