There was some brown smudge on the walls of our room that I could not, nor did I want to discern. There was hair on the sheets which I assume fell off of the head of one of the cleaning staff (rather than the last hotel guest). My mattress sorely needed to be changed - it was lopsided and actually sunk in a bit on the left edge.
Why did I not give this room a "terrible" rating? The customer service was awesome; free wifi; and fridge and microwave in the room.
We will not be staying here again.
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- Also Known As:
- Quality Inn & Suites Biltmore East Hotel Asheville
- Quality Inn And Suites Biltmore East
- Quality Inn Biltmore East
- Quality Inn Asheville
- Asheville Quality Inn