We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Country Inn & Suites By Carlson Asheville Downtown Tunnel Road to your Saves list
Country Inn & Suites By Carlson Asheville Downtown Tunnel Road
3.0 of 5 Hotel   |   199 Tunnel Road, Biltmore Estate, Asheville, NC 28805   |  
Hotel website
  |  
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Book early and Save 15%
Ranked #14 of 57 Hotels in Asheville
GreenLeadersBronze level
Jacksonville, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Best of the brand”
5 of 5 stars Reviewed May 10, 2013

My wife and I have come to rely on the great value that the Country Inn & Suites hotel brand offers. The rooms are always clean and comfortable and the free breakfast buffet is awesome.

This property is the best one we've stayed at yet. The staff was friendly and engaging. We had the King room with whirlpool bath and it was wonderful. The heated tile floor in front of the whirlpool and in the bathroom were very welcome after a cold day visiting Biltmore.

I'm to the point that I don't even look for other brands unless a Country Inn & Suites is simply not available.

Room Tip: King room with whirlpool is great for couples.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

655 reviews from our community

Traveler rating
    371
    211
    51
    17
    5
See reviews for
229
251
32
49
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (90)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Senior Contributor
25 reviews 25 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed May 7, 2013

I thought I had booked the Country Inn and Suites closer to the Biltmore but what a lucky mistake I made. Davon met us when we arrived and was more than helpful in such a happy friendly manner. We knew we were in the right place after such a warm welcome. He and his colleague whose name escapes me, shared their knowledge of the area which was a great help to us as we had never been there before. We were there to see the magnificent Biltmore but were advised to also check out the Park Grove Inn. We decided to have lunch at the Park Grove Inn, and not being too hungry we opted to eat in the cafe on the property. Surprisingly good lunch! The Park Grove Inn was another beautiful place to visit if you are looking for something else to do. Our room at the Country Inn was large, clean with comfortable bedding. For a little more money we opted for one of the suites which gave us some room to stretch. We enjoyed the breakfast which consisted of waffles, eggs, biscuits and gravy etc. Very well maintained buffet area . The workers were on top of things and replaced the food quickly . The breakfast area was very clean too. We would recommend this hotel with the icing on the cake being close to Mall and restaurants yet still less than 3 miles to the Biltmore!

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 7, 2013 via mobile

I accidentally left my husband's suit in the lobby while waiting for him to pull the car around. I realized this after getting back to greenville. I called the hotel and they shipped it out Monday and we received it today! Amazing customer service! Excellent hotel!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sarasota
Top Contributor
98 reviews 98 reviews
22 hotel reviews
Reviews in 49 cities Reviews in 49 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 4, 2013

We were a group of 26 Corvettes who came to Asheville to visit the Biltmore, staying at the Country Inn for 2 nights. Staff expected us and was quite welcoming. Check-in was very quick considering the line of us! There are signs all over the property apologizing for the remodeling inconvenience but we really didn't see anything going on. Our room was standard, very clean and comfortable. I love the fact that bathroom sink is IN the bathroom and not in the small hall by the entrance door! The breakfast area was a great meeting place for a lot of us...we gravitated in there to visit when we arrived and again after our Biltmore visit. There is lots of room between the lobby and the b'fast room. Some of us ordered pizza one night and pulled tables together to enjoy the camaraderie we share. Breakfast is wonderful-waffles, oatmeal with fruit toppings, biscuits and very tasty gravy, scrambled eggs, cereal, etc., etc., etc. Attendants are very conscientious and pleasant. We enjoyed our stay!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apex, North Carolina
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 30, 2013

Enjoyed staying here with a several sports teams of 14 yr old girls. The staff was great, breakfast was good and it was restocked often which we really appreciated. The pool and jacuzzi were both great temperatures for swimming and sitting. The chlorine in the pool was a little overwhelming but other than that - it was nice.

Our room was nice. The beds were comfortable and bathrooms were clean. The bathroom show a little age on them but were in working order and clean. I didn't notice much hallway nice which is huge as there were a lot of kids running around that weekend.

Overall the hotel and it's staff are great and we had a really nice stay. I will definitely return if I am in the Asheville area again. Only con I can think of is the slow, single elevator was constantly a wait point. I might ask for 2nd floor next time so I could just use the stairs easily.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cx_aatr, Front Office Manager at Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, responded to this review, May 1, 2013
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your soccer weekend with us!! We look forward to your next stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Peters MO
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 29, 2013

My family had reservations at a different hotel in the Asheville area. When we saw the room and the facilities where we had booked, we immediately looked for different arrangements. We were lucky to find Country Inn and Suites Asheville. We were allowed to check in early which helped us move quickly from the other hotel. Our room was spacious, very clean, and beds were comfortable. Hotel staff were all so friendly and helpful. Pool was nice. Breakfast was delicious; there was a wide variety of selections. Location was perfect for all our outings while we were in the area. We were given a discount rate since we were staying for at least three days. A pleasant surprise!! Will definitely return to this hotel when we are again in the Asheville area.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DOUGLASVILLE
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 27, 2013 via mobile

Real clean, great pool, nice but dated room (renovations in progress), easy wifi without confusing log in at some places, very quite ie good sound isolation, and breakfast better than average and good selection. Nothing you can walk to except Waffle House. Just seems $204 (reduced rate ??) is too much

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Country Inn & Suites By Carlson Asheville Downtown Tunnel Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Country Inn & Suites By Carlson Asheville Downtown Tunnel Road

Address: 199 Tunnel Road, Biltmore Estate, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Asheville
#7 Family Hotel in Asheville
#11 Business Hotel in Asheville
#14 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Country Inn & Suites By Carlson Asheville Downtown Tunnel Road 3*
Number of rooms: 74
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Carlson, Expedia, Cheap Tickets, Hotels.com, Priceline, Orbitz, Travelocity, Odigeo and Tingo so you can book your Country Inn & Suites By Carlson Asheville Downtown Tunnel Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn Asheville
Asheville Country Inn

Owners: What's your side of the story?

If you own or manage Country Inn & Suites By Carlson Asheville Downtown Tunnel Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.