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Country Inn & Suites Asheville I-240-Tunnel Rd: Traveler Reviews

2.5 of 5
199 Tunnel Road, Asheville Mall, Asheville, NC 28805
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Country Inn & Suites Asheville I-240-Tunnel Rd
Ranked #5 of 58 hotels in Asheville
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414 reviews from our community

Traveler rating
    249
    121
    32
    9
    3
See reviews for
Families
165
 
Couples
136
 
Solo
24
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Cary, North Carolina
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Friendly staff, excellent location, clean functional rooms”
4 of 5 stars Reviewed November 4, 2012

I stayed at this hotel for 3 nights on a business trip / long weekend for the family. Great location. Asheville downtown is just a few minutes away, as is Biltmore. Ask for directions to Biltmore at the desk, they have a small slip of paper with a back way that is easy to follow and will cut several minutes off the trip.

Rooms are a bit smaller than other Country Inn & Suites hotels I've experienced in the past, but rooms are plenty big enough for 2 adults and 2 children.

Room Tip: Ask for a room on the front of the hotel (even numbers) for a view of the mountain and rising moon.
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  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Pittsburgh, Pennsylvania
Top Contributor
111 reviews 111 reviews
38 hotel reviews
Reviews in 55 cities Reviews in 55 cities
34 helpful votes 34 helpful votes
“Very Nice Overnight Stay”
5 of 5 stars Reviewed November 1, 2012

We came in off a day on the Blue Ridge Parkway. The location is convenient to the parkway. The service was very good from everyone with whom we came into contact. The room was large and we enjoyed the jacuzzi. It was also very clean and comfortable. I thought the breakfast was very good. We would definitely stay here again the next time we are in Asheville.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greensboro, North Carolina, United States
1 review
1 helpful vote 1 helpful vote
“Great service/wonderful stay!”
5 of 5 stars Reviewed October 26, 2012

So enjoyed my recent stay here! Great, friendly service from all staff - very helpful, and everyone I crossed paths with smiled, held elevators, etc.. The room was spacious, perfectly clean, and pleasant (I enjoyed the overstuffed chair). Bed was very comfortable. One of my favorite things: room was very quiet! I was on 5th (top) floor, on back side of property (I don't know if that helped or if all rooms are so sound-proofed that location doesn't matter). I was very happy to have found this hotel and would recommend it highly to visitors to Asheville!

Room Tip: I had asked for a quiet room if there was one. Reservation person said there really wasn't any...
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  • Stayed October 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Nice Stay”
5 of 5 stars Reviewed October 24, 2012

We spent two nights here while wewere in Asheille to visit the Biltmore. The staff was very friendly and helpful. The room was spacious, clean an dcomfortable. The Jacuzzi was perfect for relaxing after a day of walking at the Biltmore. The breakfast had plenty to choose from, even for this picky eater.

I have no complaints at all but do have a comment about the frige. It didn't keep my pop cold. I mentioned it at check out. It wasn't a big deal to me but I didn't want the next guest to complain. The gentleman at the front desk explain that they are more of a cooling chest. Had I put a cold pop in, it would've stayed cold. However, the pop I put in was warm and stayed that way. Again, not a big deal to me but it could be to some. Again, we had a great stay and would stay here again.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
“Asheville - Nice Stay”
4 of 5 stars Reviewed October 20, 2012 via mobile

The facility was very nice. It had pool, hot tub, and workout facility. Convenient location.

The staff was very friendly and helpful.

The continental breakfast was good. All of the food was fresh and the area was kept clean.

Ashville is a friendly city and I would stay here again.

  • Stayed October 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Country Inn & Suites Asheville I-240-Tunnel Rd

Also Known As:
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel
Country Inn And Suites Asheville i-240-Tunnel Rd
Country Inn & Suites Asheville i-240-Tunnel Rd Hotel Asheville
Country Inn Asheville
Asheville Country Inn
Address: 199 Tunnel Road, Asheville Mall, Asheville, NC 28805
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotels in Asheville
#14 Business Hotels in Asheville
Price Range: $$
Hotel Class:2.5 star (2.5*)
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