So enjoyed my recent stay here! Great, friendly service from all staff - very helpful, and everyone I crossed paths with smiled, held elevators, etc.. The room was spacious, perfectly clean, and pleasant (I enjoyed the overstuffed chair). Bed was very comfortable. One of my favorite things: room was very quiet! I was on 5th (top) floor, on back side of property (I don't know if that helped or if all rooms are so sound-proofed that location doesn't matter). I was very happy to have found this hotel and would recommend it highly to visitors to Asheville!

We spent two nights here while wewere in Asheille to visit the Biltmore. The staff was very friendly and helpful. The room was spacious, clean an dcomfortable. The Jacuzzi was perfect for relaxing after a day of walking at the Biltmore. The breakfast had plenty to choose from, even for this picky eater.

I have no complaints at all but do have a comment about the frige. It didn't keep my pop cold. I mentioned it at check out. It wasn't a big deal to me but I didn't want the next guest to complain. The gentleman at the front desk explain that they are more of a cooling chest. Had I put a cold pop in, it would've stayed cold. However, the pop I put in was warm and stayed that way. Again, not a big deal to me but it could be to some. Again, we had a great stay and would stay here again.

The facility was very nice. It had pool, hot tub, and workout facility. Convenient location.

The staff was very friendly and helpful.

The continental breakfast was good. All of the food was fresh and the area was kept clean.

Ashville is a friendly city and I would stay here again.

We traveled to Asheville for the weekend so that the kids could attend the Fresh Beat Band concert and we were not disappointed with this hotel at all!!! The beds were extremely comfortable and this was a BIG plus. My wife and kids ate breakfast each morning and were telling my how good it was but I did not try it myself. They have a very nice indoor pool and jacuzzi for the guest also. One night we wanted to try Mellow Mushroom but they did not deliver but they did give me a number to a local delivery service that will pick your food up from a lot of different locations for a $4.95 charge which I thought was good especially since the kids were tired and were almost ready for bed; I cant remember the name of the place but if I remember I will update this post.

The front desk was extremely nice and willing to help at any time. The person that helped us the most with no hesitation was Joe. The rest of the staff was friendly also but Joe helped us a lot.

Larry Norton