We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice place and good value” 4 of 5 stars
Review of Comfort Suites Biltmore Square Mall

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Comfort Suites Biltmore Square Mall to your Saves list
Comfort Suites Biltmore Square Mall
2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #27 of 57 Hotels in Asheville
Stuart, Florida
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Nice place and good value”
4 of 5 stars Reviewed August 5, 2014

Stayed 4 nights and were quite pleased. Rooms are good size and beds are quite comfy. The breakfast is actually quite good for being included with the room (eggs, sausage/bacon/or potato, waffles, fruit, etc). Everything was kept quite clean. A couple of decent restaurants within a block or less. The drive to downtown Asheville is an easy 10 minutes. My only complaint would be the one elevator. We were on the 4th floor and I often used the stairs instead of waiting forever for the elevator. We would stay here again if in the Asheville area.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 6, 2014
Thank you for taking the time to review us on TripAdvisor. We are pleased that you enjoyed our convenient location and that you found the hotel to be clean and the breakfast to be good.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

402 reviews from our community

Traveler rating
    142
    154
    58
    23
    25
See reviews for
129
132
22
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Clayton, North Carolina
2 reviews
4 of 5 stars Reviewed August 4, 2014

We had a very good experience here. The room was big and clean. The desk clerks were nice and helpful. The mattresses were too soft for my liking, but they looked relatively new and quite clean. The breakfast was OK. There was plenty of room in the parking lot, and the pool looked nice. The location was convenient. There was only one elevator which was odd, but the stairs were fine since we stayed on the 2nd floor. We would stay here again.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 6, 2014
Thank you for taking the time to review us on TripAdvisor. We are glad that you enjoyed your stay with us. We realize that having one elevator can be an inconvenience and we appreciate your patience. Please stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sanford, North Carolina
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 2, 2014

My friend, myself and our four daughters stayed here for two nights while visiting the Biltmore. We wanted a basic motel which was close to local attractions. Our expectations were satisfied and exceeded. We were able to sleep 6 people at a great price. The room was comfortable, clean and peaceful. The breakfast was basic, but fresh. The hotel staff was friendly and helpful. The location is easy to access and close to all the local attractions.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 4, 2014
Thank you so much for taking the time to review us on TripAdvisor. We are happy to hear that you enjoyed your stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathleen, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2014

Stayed here while on vacation to see the Biltmore Estate with the family. Location is safe, and is literally 10 minute drive from the hotel. The hotel is clean and is pet friendly with areas to walk them outside. The price is more than reasonable compared to the hotels closer to the Biltmore. I would definitely recommend this hotel.

  • Stayed July 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 4, 2014
We appreciate your feedback! We are happy to hear that you enjoyed our convenient location.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 2, 2014

We are a family of four. We always look for a clean place to stay. Very pleased with this hotel. Our only cons were the VERY small bathroom and only one slow elevator. We were on the second floor so opted to take the stairs instead. The front desk staff was very friendly and helpful. The breakfast was free and it was okay. Pool area was nice for our boys. We were here for 2 days and would stay here again for a short stay.

Stayed August 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 4, 2014
Thank you for reviewing us on TripAdvisor! We are happy that you enjoyed your stay with us. Please stay with us again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bowling Green, Kentucky
Top Contributor
176 reviews 176 reviews
40 hotel reviews
Reviews in 87 cities Reviews in 87 cities
116 helpful votes 116 helpful votes
4 of 5 stars Reviewed July 31, 2014

This was a nice, clean motel in a good location. The room was a nice size and the bed was very comfortable. The only drawback was in the bathroom where the sink did not have a stopper (and it appears that it was installed this way). So, my husband had to run the water while he was shaving. We're from the old school and believe this is wasting water.
A very nice breakfast is provided but the dining area is quite small for the size of this motel. People were eating out in the lobby. Perhaps this occurred because we stayed on a weekend night.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 1, 2014
We are happy to hear that you enjoyed your stay with . We are sorry that the sinks do not have stoppers. It is a good idea for water conservation. Thank you for providing us with your feedback.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Senior Contributor
46 reviews 46 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 30, 2014

I stayed 7 nights and 8 days in a King suite. The room & bed were very comfortable. Breakfast was continental with pre-made omelet, sausage patties, gravy, good biscuits, fresh fruit, and you make waffles. Sometimes the edges of the omelet were rubbery, sausage edge could be hard so look when selecting.
Cleaning crew was ok. They were probably very busy as they usually forgot one item such as restocking coffee or cups, etc. Front desk always had items available. No a big deal for me.
The breakfast crew and front desk clerks were very friendly, polite & helpful. They had recommendations for shopping, sight seeing & restaurants. The price was fair. I would stay here again.
Free Wi-Fi that was easy to access and free.
The TV had a lot of channels including HBO, Showtime, etc. However the clock was wrong on the TV and I could not determine how to correct it. So I could not access the on-line TV guide. I kept forgetting to mention it to the front desk clerks.

Room Tip: Floor 1,3,5 have ice machines.
See more room tips
  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, August 1, 2014
Thank you for providing us with your feedback. We appreciate your business and we hope that you will stay with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Comfort Suites Biltmore Square Mall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Asheville
#25 Family Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Expedia, Choice Hotels, Booking.com, Hotels.com, Priceline, TripOnline SA, Odigeo and Tingo so you can book your Comfort Suites Biltmore Square Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

Owners: What's your side of the story?

If you own or manage Comfort Suites Biltmore Square Mall, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.