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“should be rated better” 4 of 5 stars
Review of Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806   |  
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Ranked #27 of 57 Hotels in Asheville
nj
Top Contributor
217 reviews 217 reviews
133 hotel reviews
Reviews in 136 cities Reviews in 136 cities
209 helpful votes 209 helpful votes
“should be rated better”
4 of 5 stars Reviewed June 30, 2008

this should be better rated as they've just finished a renovation & everything is nicer, newer & cleaner. price is excellent for asheville since you're getting such a nice "new" place. Breakfast was problematic (crowded/running out of things/workers competing with guests for the food) - but if that's not a concern to you, then you should have no reservations about making a reservation here.

  • Stayed June 2008
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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398 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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English first
New Jersey
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 25, 2008

Nice place to stay. Hotel lobby clean and staff very friendly. Hotel is in a good location. Recently renovated so you will find very clean room with comfortable beds. The only thing that was bothersome, was only 1 elevator for a hotel with 5 floors. The continental breakfast was ok, but I haven't found one yet to be amazing. The pool was heated and clean.
You are allowed to have animals and those guest are on the 1st floor. If you are like me and allergic, ask for a higher floor.
I will probably stay again next time I am in the area.

  • Liked — Comfortable beds
  • Disliked — 1 elevator
  • Stayed June 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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Matteson, IL
1 review
5 of 5 stars Reviewed June 23, 2008

We recentlyly stayed at this hotel and were suprised at accomodations. The hotel has been completely renovated with designs that rival a four star hotel. The rooms were very clean and decorated nicely. Additionally, the hotel was very knowledgeable about the Asheville area.

  • Liked — Rooms were recently updated and very clean.
  • Disliked — The pool area was small.
  • Stayed June 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa
Top Contributor
75 reviews 75 reviews
20 hotel reviews
Reviews in 39 cities Reviews in 39 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed May 27, 2008

This hotel is AT LEAST a Tripadvisor/Expedia 4 star or AAA 3 Diamond hotel. Management has gone a LONG way towards improving it over the last 3 months and it shows.

The Great--

Rooms-- Large and Clean. A Family of 4 can stay in there.
Beds-- Excellent. Marriot Hotel quality.
TV--Full cable w/ HBO and extended suite (USA, Com. Cent., etc..)
Intenet-- Free and strong signal (I was on the second floor)
Bath Room-- HIGH quality towels, enough towels for 5 people.
Price--10 dollars cheaper than the other hotels I've stayed in the area.
Location-- Great access to the South Blue Ridge and Biltmore. As of May 2008, the Parkway is closed N of Asheville so you can only go South. 15 minutes to each.
Free breakfast.
Ryan's Steak house and Yuppie Chow across the street.

The Good
Service-- They try. Hard. And they are getting there, but its not great yet.
AC/Heat is a Wall mount (not central) but it cools the room nicely.

The Bad--
Breakfast-- The Eggs and Sausauge are weak. Mircowave weak. But the rest is typical Comfort Inn food and hey, its free.

I will be staying there again and often.

  • Liked — Room
  • Disliked — Sausage
  • Stayed May 2008, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Rochester Hills, Michigan
Top Contributor
70 reviews 70 reviews
22 hotel reviews
Reviews in 46 cities Reviews in 46 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed May 25, 2008

Based on some of the older reviews was not sure what I would find.
But after a two days stay it was obvious the hotel had done major remodeling as stated by others.
The rooms were very clean, and the furniture was all updated and nice.
The bed was very comfortable.
The breakfast each morning was nice, nothing fancy but definetly a step up from continental.
Overall enjoyed my stay and would recommend it to others.

  • Liked — The cleanliness
  • Disliked — N/A
  • Stayed May 2008, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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houston
Top Contributor
70 reviews 70 reviews
46 hotel reviews
Reviews in 47 cities Reviews in 47 cities
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed May 23, 2008

This is a nice clean hotel. You can get a deal (we paid $59.99 for the night), if you pick up one of those hotel pamphlets at the roadside stops. Our beds were very comfortable.

  • Stayed May 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Business service (e.g., internet access)
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West Virginia
1 review
4 of 5 stars Reviewed May 21, 2008

We have stayed at this hotel several times in past year. Recently renovated. Comfortable rooms, spacious for 2, breakfast selections more than usual for this type of hotel. Convenient location. Lower cost than other Choice Hotels of this type and location. Pleasant staff!!

  • Liked — comfortable with moderate cost
  • Stayed May 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Asheville
#25 Family Hotel in Asheville
#26 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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