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“Another fine Stay” 4 of 5 stars
Review of Comfort Suites Biltmore Square Mall

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Comfort Suites Biltmore Square Mall
2.5 of 5 Hotel   |   890 Brevard Road, Asheville, NC 28806   |  
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Ranked #27 of 57 Hotels in Asheville
Chattanooga, Tennessee
Top Contributor
54 reviews 54 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“Another fine Stay”
4 of 5 stars Reviewed December 5, 2012

Stayed at the Comfort Suites again while visiting Asheville. Another Fine stay, good Breakfast and a friendly Staff. What more could you want other than having your own bed. Also great seafood just next door.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, December 7, 2012
Thank you for staying with us again! We are so glad that you enjoy staying at the Comfort Suites Biltmore. We look forward to seeing you next time you are in beautiful Asheville. Merry Christmas!
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399 reviews from our community

Traveler rating
    140
    153
    58
    23
    25
See reviews for
128
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
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  • French first
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  • Italian first
  • Portuguese first
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English first
West Palm Beach, Florida
1 review
5 of 5 stars Reviewed December 3, 2012

Read other reviews and they agree with us....great hotel, great staff, great breakfast, very convenient to the Biltmore Estate, and very very pet friendly.
HIGHLY recommend if you are staying in Asheville.

Room Tip: The free chocolate cookies in the lobby are the best. And do try the blueberry waffles. 75 cents f...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, December 5, 2012
Thank you so much for your great review of the Comfort Suites Biltmore! We are glad that you found our location to be convenient & our staff & breakfast to be great. Please stay with us again soon!
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Gainesville, Georgia
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 30, 2012

We recently stayed at this Comfort Suites and I would like to mention the wonderful customer service. Asheville is a very pet friendly town and the staff, particularly Shana, went out of her way to be helpful and even assisted us with our pet. Our stay was very enjoyable.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, December 3, 2012
Thank you for taking the time to review us on Trip Advisor! We are so glad that our staff was able to provide you with great customer service. Shana is a great employee & we are happy to have her on our team....she will be delighted to read your review.
We hope to see you & your pet again soon! Happy Holidays to you!
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Fremont, Ohio
Senior Contributor
29 reviews 29 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 25, 2012

I have stayed at a few Compfort Suites and it was the nicest so far. The Hotel was located close to everything that we wanted to see,the front desk was helpful and friendly,cant say anything about the breakfast that was from 6:30-9:30,needed some extra sleep.Other than that the Hotel was very quite,will stay again next time in the area.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, November 26, 2012
We are so glad to hear that you will be staying with us again! Our staff is always pleased to read our guest's reviews and are delighted that you enjoyed your stay with us. Happy Holidays!
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Birmingham, Alabama, United States
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 20, 2012

I stayed here for a business meeting for three nights and had a very good stay. The front desk help was very friendly and helpful. Rooms were clean and comfortable. Breakfast was decent, though it seemed to get hit pretty hard with the morning rush of leaf lookers. Maybe under "normal" conditions the food may of been a little better.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, November 26, 2012
Thank you for taking the time to review the Comfort Suites Biltmore on Trip Advisor. We appreciate your business! We hope that you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Senior Contributor
35 reviews 35 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 20, 2012

We stopped At the comfort Suites after picking up a discount coupon at the Rest Stop. We tried to make reservations via the 800 number but there was a distinct disconnect with the individual at the other end. We stopped anyway and the young ladies at check in were great.
We felt welcome and they gave us advice on a nice place to eat. The room was roomy and comfortable. The breakfast was ok. We most likely will stop again when in the area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, November 26, 2012
Thank you for reviewing us on Trip Advisor! We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Happy Holidays to you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallmadge, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 14, 2012

Very clean facility - appears to be a newer property as there is no evidence of smoking. LOVED the comfortable bed after a long drive - and I didn't have to worry about having my own pillow...theirs are wonderful! Staff was friendly and helpful to area attractions. Hotel is conveniently located to many Asheville must-sees from the Biltmore Estate to Downtown and the Grove Park Inn, and the price is right. I will stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review, November 16, 2012
We are so happy to hear that you enjoyed your recent stay with the Comfort Suites Biltmore. Our staff is always glad to hear when our guests enjoy their stay with us. By the sounds of it we will get to see you again! We look forward to welcoming you back. Thank you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Biltmore Square Mall

Address: 890 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Asheville
#25 Family Hotel in Asheville
#27 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Biltmore Square Mall 2.5*
Number of rooms: 125
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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Also Known As:
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites

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