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Comfort Suites Biltmore Square Mall: Traveler Reviews

2.5 of 5
890 Brevard Road, Asheville, NC 28806
Hotel amenities
Comfort Suites Biltmore Square Mall
Ranked #26 of 58 hotels in Asheville
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248 reviews from our community

    Trip type
Traveler rating
    83
    89
    33
    21
    22
Date Rating
Birmingham, Alabama, United States
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
“A Good Quaility Stay”
4 of 5 stars Reviewed November 20, 2012

I stayed here for a business meeting for three nights and had a very good stay. The front desk help was very friendly and helpful. Rooms were clean and comfortable. Breakfast was decent, though it seemed to get hit pretty hard with the morning rush of leaf lookers. Maybe under "normal" conditions the food may of been a little better.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
November 26, 2012
Thank you for taking the time to review the Comfort Suites Biltmore on Trip Advisor. We appreciate your business! We hope that you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hilton Head, South Carolina
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
“Great Hotel”
5 of 5 stars Reviewed November 20, 2012

We stopped At the comfort Suites after picking up a discount coupon at the Rest Stop. We tried to make reservations via the 800 number but there was a distinct disconnect with the individual at the other end. We stopped anyway and the young ladies at check in were great.
We felt welcome and they gave us advice on a nice place to eat. The room was roomy and comfortable. The breakfast was ok. We most likely will stop again when in the area.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask goodcause about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
November 26, 2012
Thank you for reviewing us on Trip Advisor! We are so glad to hear that you enjoyed your stay with us. We hope to see you again soon. Happy Holidays to you!
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Tallmadge, Ohio
1 review
“Definite Recommendation”
5 of 5 stars Reviewed November 14, 2012

Very clean facility - appears to be a newer property as there is no evidence of smoking. LOVED the comfortable bed after a long drive - and I didn't have to worry about having my own pillow...theirs are wonderful! Staff was friendly and helpful to area attractions. Hotel is conveniently located to many Asheville must-sees from the Biltmore Estate to Downtown and the Grove Park Inn, and the price is right. I will stay here again!

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Angela C about Comfort Suites Biltmore Square Mall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
November 16, 2012
We are so happy to hear that you enjoyed your recent stay with the Comfort Suites Biltmore. Our staff is always glad to hear when our guests enjoy their stay with us. By the sounds of it we will get to see you again! We look forward to welcoming you back. Thank you!
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Winston Salem, North Carolina
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
8 helpful votes 8 helpful votes
“Old but still nice”
4 of 5 stars Reviewed November 10, 2012

This was an elegant place at one time. The building had a major renovation a couple of years ago that turned out to be better than most rehabs, although my door was dragging the floor and had to be pushed shut. The place is clean and nicely decorated with medium (or better) quality furnishings, but a little small. The bath was also very nice and had a granite counter top. The fitness room is also very nice, with several cardio machines and a weight machine. The staff is very nice and they serve packaged cookies in the evening. The location is my main draw, with the mall next door and a wonderful seafood restaurant on the edge of the parking lot. The rate is also very good, which is one more reason that I keep coming back. The biggest minus, and the reason for only 4 stars, is the breakfast. The bread was stale, the sausage rubbery and the egg omelets were bland. Other items are offered that are probably fine, but I miss the days when scrambled eggs and bacon were served daily.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
November 12, 2012
Thank you for reviewing us on TripAdvisor. We appreciate your continued business! We are glad to hear that you find our location to be convenient. We regret that you were not pleased with our breakfast. We will certainly address the stale bread with our Breakfast staff. Currently we do serve bacon on Tuesdays & Thursdays. We look forward to welcoming you back soon!
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Las Vegas, Nevada
Contributor
18 reviews 18 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“hot tub in room”
4 of 5 stars Reviewed October 28, 2012

Overall area around hotel not great. Room was clean, lots of towels, hot tub in room was wonderful, especially after day of walking. Breakfast was typical fast food free buffet type-stale bagel, tasteless eggs. Combo tickets for Biltmore was great because we didn't have to wait in line at Biltmore! Service very friendly.

Room Tip: loved hot tub in room!
See more room tips
  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
See 4 more reviews by dregkenyon for Asheville
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrystalCamacho, Director of Sales at Comfort Suites Biltmore Square Mall, responded to this review
October 29, 2012
We are glad to hear that you enjoyed the hot tub in your room & that you found our service to be friendly. Our discounted Biltmore tickets are a...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Biltmore Square Mall

Also Known As:
Comfort Suites Biltmore Square Mall Hotel
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Asheville
Asheville Comfort Suites
Address: 890 Brevard Road, Asheville, NC 28806
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Restaurant Swimming Pool Wheelchair access
Hotel Style:
#22 Business Hotels in Asheville
#28 Family Hotels in Asheville
Price Range: $
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Comfort Suites hotel near Biltmore. Discount Biltmore tickets sold! Free full hot breakfast and newly remodeled! ... more   less 
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