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“Ramada should be ashamed” 2 of 5 stars
Review of Ramada Asheville / Biltmore West

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Ramada Asheville / Biltmore West
2.5 of 5 Hotel   |   275 Smokey Park Highway, Asheville, NC 28806-1140   |  
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Ranked #49 of 58 Hotels in Asheville
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359 reviews from our community

Traveler rating
    36
    69
    99
    82
    73
See reviews for
162
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • German first
  • Any
English first
GROVE CITY
1 review
1 of 5 stars Reviewed November 23, 2012

Was told on the phone there was an indoor pool. Sign when checking in said the pool heater was out. Ice machines were not working. Keys to the save had been stolen so we could not use the safe. Contential breakfast had been discontinued. Air conditioner in room rattled, and the toiled ran at night. What an experiece this was.

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
charlotte, North Carolina, United States
1 review
1 of 5 stars Reviewed November 18, 2012

We stated at this hotel a year before with no problem. This last stay you could not get on the internet at all. The desk would say call internet service its self and stay on phone for an hr or more. Then they would say they needed to call front desk give it an hr. Then 2 hrs later nothing at all. Go to the front for coffee, towel, and to ask about internet no one behind desk. The other people staying some were waiting as well and screaming hello, and going in different rooms looking for help, We found someone after 20 mins. I asked what was up with the internet we had stayed before with no problem. She informed us all that corparate came in and fined them for not having this new internet that is in all of there hotels. I will not stay again!!!!!

Room Tip: No internet and the rooms are not quiet when you have others screaming!!!
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  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SHELBY
1 review
3 of 5 stars Reviewed November 15, 2012

Reserved a non-smoking room and had a non-smoking symbol on door but the room smelled like a wet ashtray.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uniontown, Pennsylvania
1 review
1 of 5 stars Reviewed November 14, 2012

I would never stay here again. There was black mold through the bathroom ceiling. The air conditioner emitted a moldy smell that made it hard to breath. It also was loosely fitting making a constant very loud clanking noise. They tried to cover up the smell with a plugged in electric air freshener. Finally, had to turn the AC off as the smell and air were terrible when it was running. Felt sick for days after leaving because of the mold and air quality in the room. Was told recently that new owners just bought the hotel. Hopefully, they will address issues like the ones addressed above.

Stayed September 2012, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ramada Asheville / Biltmore West

Address: 275 Smokey Park Highway, Asheville, NC 28806-1140
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #49 of 58 Hotels in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Ramada Asheville / Biltmore West 2.5*
Number of rooms: 105
Reservation Options:
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Also Known As:
Ramada Biltmore West Hotel Asheville
Ramada Hotel Biltmore West
Ramada Hotel Asheville
Asheville Ramada

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