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“Perfection!” 5 of 5 stars
Review of The Residences at Biltmore

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The Residences at Biltmore
4.0 of 5 Hotel   |   700 Biltmore Avenue, Asheville, NC 28803   |  
Hotel website
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Hotel amenities
Ranked #12 of 58 Hotels in Asheville
Certificate of Excellence 2014
North Port, Florida, United States
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
“Perfection!”
5 of 5 stars Reviewed July 14, 2014

Absolutely fantastic! We will be back!The condo was out of a top notch magazine,bathed with class.
Loved the granite, the peace, the tub- everything!I thought I was getting a sweet rate on a hotel room & I was blessed with a 5 star condo instead!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 16, 2014
Janelle C,
What can I say but we are flattered beyond belief by your generous review. We strive to exceed our guests expectations, it seems as though we achieved that for you. We are looking forward to your next visit.
Bill C.
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852 reviews from our community

Traveler rating
    557
    200
    62
    21
    12
See reviews for
254
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30
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (208)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Hindman, Kentucky
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 14, 2014

The Residences at Builtmore was much better than I had expected. Before leaving I actually asked the attendant in registration for information about making a residential condo purchase at this location, which she provided. Everything here was great.

Room Tip: I was on a top floor which was very quiet.
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  • Stayed July 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 16, 2014
Fred T.
Thank you for your review. We look forward to your future visits!
Bill C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lynchburg, Virginia
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

This was our first time in this area. We were pleased with both the cleanliness and spacious suite. It is a good location. The staff was efficient. It served as a wonderful getaway for our anniversary.

Stayed July 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 16, 2014
Wayne1995,

Thanks for your kind review. I will pass your comments on to our team. I am happy we could play a small part of your anniversary celebration.

Bill C.
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Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 12, 2014 via mobile

The Residences at Biltmore were a home away from home. We traveled to Asheville for a mini vacation in late March, 2014. It was the perfect size for 2 adults. The walk in shower was beautiful and the kitchen was modern and well equipped. I even did a little laundry (washer and dryer was in our room) so I wouldn't have to do it all when I got home. The only downside: We had a first floor unit and heard the people upstairs walking a lot (they seemed to be "on the go" walking non-stop, almost sounding like they were rearranging furniture as well, evening until around 2 a.m.). We called the office after 2 nights of the noise. They called the people above our unit and the noise stopped. I just think the walls are thin and not well insulated between floors. Maybe asking for an upper floor could be a better option for those who are concerned with that being a problem for them. The office staff are very nice and the room was very clean. I would stay here again.

Stayed March 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 16, 2014
CarolynJBraden,

Thank you for your review. I appreciate the feedback and am so happy you enjoyed your stay. We look forward to your future visits.
Bill C.
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Oak Ridge, NJ
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 11, 2014

Beautiful condos built into the mountains...............overlooking Biltmore Village, and just a short ride to Downtown restaurants, stores ,museums, and the Biltmore Estate! Well decorated with comfortable bedding, a fireplace, jetted tub, and a fully-stocked kitchen! Great for those who, like us, like to have a few meals in the room. Small balcony with table and chairs......I used them everyday. But loved, loved, loved the robes that came with the room! Would definitely return!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 16, 2014
Dorothy F.,

Thanks for the great review! We should hire you to do our brochure copy :-). I am so happy you enjoyed our facility and we look forward to your next visit. Thanks again,
Bill C.
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Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 10, 2014

We didn't really look too much into our choices that night, had only just booked a few hours beforehand from my cell phone app. What an awesome place. A very pleasant surprise! We had the queen suite. The kitchen was fully stocked with a a blender, toaster, etc. The bathroom was huge! Nice big bathtub. The pool was up on a hill and had a nice hot tub and even a fire pit for chilly times. The bed was very comfortable. There was even a fireplace! Since it was July we didn't use it of course. There was a nice little outdoor balcony. We wished we were there more than one night! We can't wait to take the family and head back up there!

Room Tip: Choose a top floor if available. They allow pets in some of the rooms and the one above us had a co...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 11, 2014
Sean3566,

Thanks for your feedback. I am so happy you enjoyed yourself. I too hope you can make it back with your family. Imagine sitting next to the fire pit or in the hot tub on a chilly winter night, overlooking the Asheville area. Now stop imagining and start planning :-) Hope to see you again soon!

Bill C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 10, 2014

Pros:
- unit is spacious and includes upgraded amenities
- full kitchen, spacious bathroom and well appointed living room with HD Direct TV
- Location is great to both downtown and Biltmore
- the pool area is striking and relaxing


Cons:
- the gym is rather small
- water issue - would take upwards of 10 minutes for hot water in our unit

Overall, I would recommend this option and believe any traveler would be satisfied.

Stayed July 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, July 11, 2014
Cknippen,

Thanks for your comments. We have tried hard to keep our offerings current and recently added the HD Direct TV service. With over 150 channels, there is always something to watch! As far as the hot water, thanks for the info, we will be checking all of these as that certainly is not the standard we wish to provide - Thanks again,

BillC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Luxury Hotel in Asheville
#10 Family Hotel in Asheville
#12 Romantic Hotel in Asheville
#23 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Residences at Biltmore 4*
Number of rooms: 55
Official Description (provided by the hotel):
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina.Guests may select from Studio, One and Two Bedroom luxury suites depending on their individual needs. Designed to create a unique “home suite home” experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit.Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville

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