We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great value, perfect location” 5 of 5 stars
Review of The Residences at Biltmore

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added The Residences at Biltmore to your Saves list
The Residences at Biltmore
4.0 of 5 Hotel   |   700 Biltmore Avenue, Asheville, NC 28803   |  
  |  
Hotel website
  |  
  |  
Hotel amenities
Ranked #11 of 57 Hotels in Asheville
Atlanta, Georgia
Senior Contributor
40 reviews 40 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
27 helpful votes 27 helpful votes
“great value, perfect location”
5 of 5 stars Reviewed June 11, 2014

We stayed recently for a family reunion and stayed in 2 separate two bedroom units. The Residences are a great value, very comfortable and have everything you need. We were surprised by the quality of the unit and loved the close proximity to downtown, running trails and the Biltmore House. We ordered dinner by the pool one evening and loved watching the sun set by the fire pit! Very relaxing stay.

Room Tip: Ask for higher room to take advantage of the balcony
See more room tips
  • Stayed May 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, June 13, 2014
BMTTrips,

I am so happy your family reunion was a success and we could be a small part of that. I agree, the sunset from our pool deck is fantastic and nearly wort the trip all by itself! Thank you for the great feed back. we hope to see you again soon.

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

812 reviews from our community

Traveler rating
    534
    190
    58
    20
    10
See reviews for
244
398
15
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Piscataway, New Jersey
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 3, 2014

I stayed in a 1 bedroom condo and it was very nicely furnished, the bed was very comfortable and the pillows were good. The bathroom was very nice and the towels were very soft. It was close to the Biltmore Estate and downtown Asheville, which I visited.

Room Tip: I would pick a room on the highest floor.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, June 13, 2014
Lori F.,

Thank you for the great feed back. We are very proud of our bedding and linen options and believe them to be at the high end of the comfort scale, we appreciate you agree! We hope to see you again soon.

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Louisville, Kentucky
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 31, 2014

I would rate this place a 10/10 for value, location, cleanliness, and ambiance! What else could you ask for?! Immaculately clean room that matches the website photos exactly. Great pool, hot tub, and fire pit area. Half mile from the Biltmore gates and less than 2 miles from downtown Asheville. We stayed in a studio suite which was perfect for just a couple. We will return and stay in a 2br suite when traveling with others.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, June 13, 2014
MojoHillock,

WOW! 10/10 review - what a compliment, thank you for the great feed back. We are very proud of our property and the entire team works hard to help our guests get all they can from it, we appreciate you like the results! We hope to see you again soon.

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
54 reviews 54 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed May 25, 2014

Although we were only there one night, we were very glad to have chosen this well-appointed condo/hotel. Our studio room was lovely, the bed and pillows were excellent, the towels thick and fluffy and we had a balcony where we enjoyed dinner and breakfast overlooking the trees. At check-in it was suggested that the pool area was a good place to have a glass of wine and enjoy the sunset, which we did. The “Residences” are on the edge of a really nice neighborhood and I thoroughly enjoyed my morning run through the leafy streets. The location was good for us as it’s a very short drive to both downtown Asheville and the Biltmore Estate. Our stay couldn’t have been any better.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, May 26, 2014
Tad02,
Thanks for such a great review. You hit on one of the things we think really set us apart, the open-air patios to enjoy the great Asheville Mountain air! We hope you will visit again soon.
Bill C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

This hotel has apartment like rooms with fire place, patio, full kitchen, bathroom, and laundry washer and dryer in the room. Beds were very comfortable and outside noise level was unnoticeable. Really liked the heated pool and fire pit but a bigger area for it all would be nice. These rooms are on the more pricy size, around $200 a night for a one bedroom, but for us (people with food allergies) having use of a full kitchen while traveling is AMAZING. The only issues we had were in finding the office to register and with how slow the front desk people were. These woman were so friendly and such amazing workers, never seen people multiple task so well, but they were seriously under staffed. We called twice to book a room, were told we would get a phone call back, which we did in 30+min when we arrived at the hotel and were standing in front of the desk. We could not even get a hold of the front desk once during our stay by phone, we had to physically stand and wait in front of one of the employees to get our questions answered. Really need to staff more people at a time. If you can live with that, this is an amazing hotel. We are thinking of staying again during our June trip to Ashville.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, May 23, 2014
Dear BLM219,

Thanks for the great review of our facility. As to the points you make re: time to service all I can say is you are right, we need to do better. Your comments will certainly help us do that. I look forward to having another opportunity to earn your trust in June! Safe travels.
Bill C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Marshfield, Ma
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 21, 2014

We booked one night at The Residences at Biltmore and were surprised how nice they were and a good value for the money.. Our room was super clean and the bed was very comfortable. If you are traveling to this area with children, I would highly recommend this place. It has a washer, dryer, well equipped kitchen and super large shower..It is also just a couple of miles away from The Biltmore Estates and local restaurants.

Room Tip: We like the second floor. Typically, a lot quieter..
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, May 26, 2014
Ava515,

Thanks for the great review! We think we are a great option when travelling with family. The larger rooms and extra amenities that you mention make it more like home-away-from-home than a typical hotel experience. I hope you and your family will visit us again, SOON!

Bill C.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 20, 2014

This place is definitely more than just a hotel. It's like your own personal apartment. When we walked into the suite I was amazed by the full-size appliances the amount of space that we had and that everything looked top-notch. This is the perfect place to stay if you're going to be in town for a week. There was a washer dryer full kitchen with all the tools needed to make dinner breakfast or anything in between. They also have a pool, hot tub and a nice fire pit to enjoy in the evening. This is definitely a place that I would return to without hesitation.

If I had any negative comments about the stay it would be to upgrade the mattresses.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bill C, General Manager at The Residences at Biltmore, responded to this review, June 13, 2014
MojoHillock,

Thank you for the great feed back. We are very proud of our high end, spacious units and the entire team works hard to help our guests get all they can from it, we appreciate you like the results! Let us know next time how we can get the "Just about" dropped :-) We hope to see you again soon.

Bill
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to The Residences at Biltmore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Asheville
#9 Family Hotel in Asheville
#11 Romantic Hotel in Asheville
#22 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences at Biltmore 4*
Number of rooms: 55
Official Description (provided by the hotel):
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina.Guests may select from Studio, One and Two Bedroom luxury suites depending on their individual needs. Designed to create a unique “home suite home” experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit.Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Odigeo and Tingo so you can book your The Residences at Biltmore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville

Owners: What's your side of the story?

If you own or manage The Residences at Biltmore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.