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“perfect!!!” 5 of 5 stars
Review of The Residences at Biltmore

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The Residences at Biltmore
4.0 of 5 Hotel   |   700 Biltmore Avenue, Asheville, NC 28803   |  
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Ranked #12 of 57 Hotels in Asheville
Barrington, Rhode Island, United States
1 review
2 helpful votes 2 helpful votes
“perfect!!!”
5 of 5 stars Reviewed May 13, 2013

Spent 4 nights as a sisters mini-vacation. There were 3 of us and we had a two bedroom suite. The Residences at Biltmore is perfect!! We were so comfortable in our suite that it made it hard to leave and see the many wonderful sites in and around Asheville and the Blue Ridge Parkway. We would highly recommend.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 15, 2013
Seeing "perfect" describe your visit brings a smile to my face! I appreciate your kind review. I'm so happy to hear that we could help make your sisters vacation a success. Thanks for your recommendation and kind words. We hope to welcome you back again sometime!

All the best,

Shane Bounds, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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812 reviews from our community

Traveler rating
    534
    190
    58
    20
    10
See reviews for
244
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (188)
Date | Rating
  • English first
  • Portuguese first
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English first
Bridgewater
Top Contributor
61 reviews 61 reviews
5 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 12, 2013

We just returned from a 7 day stay at Asheville (first time there) first week in May and found this place online - all I can say is glad we did. We had a one bedroom suite and the room and facilities were wonderful. Roomy and clean, large bathroom (Mrs Dogface loved the shower!) and nice balcony. Nice location close to Biltmore Village and Downtown but not in the mix of all the bustle Full kitchen had pots, pans, dish ware etc, for us to make breakfast and snacks. Any minor problems we had (light bulb out on balcony) were quickly remedied. Concierge staff very pleasant - we happened to work a lot with Jackie (I hope I got name right) who helped us with reservations and arranged for massage for me at Suraj (thanks!). When we come back, we will definitely be back.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 13, 2013
You're very welcome! I'm thrilled to hear about your stay with us—it was a pleasure having you here last week. Providing you with "wonderful" amenities and everything it takes to enjoy a comfortable stay is always our primary concern. We hope to welcome you back again in the future!

All the best,

Shane Bounds, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Myers, Florida
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 9, 2013

We stayed at this Inn last year and the return stay was just as wonderful. The rooms were quite large and immaculate. The staff was friendly and quite helpful. The location in between Biltmore Village and downtown Asheville. I would reccommend The Residences at Biltmore very highly.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 13, 2013
I'm so happy to hear that your return trip was just as "wonderful" as the first! Thanks for sharing your experience here on TripAdvisor. Your kind words put a smile on my face. We look forward to having you back again in the future.

All the best,

Shane Bounds, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Illinois
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed May 9, 2013

My wife & I visited Asheville to visit the Biltmore House, so we thought this hotel looked nice. It is located very close to the entrance of the Biltmore. When we checked in, the concierge and staff were very hospitable. They gave us helpful information so we could explore the region. When we entered our room, we were blown away at how nice it was. We stayed in a one bedroom apartment - it was comfortable and classy. Having the kitchen enhanced our stay, and really added to our relaxation. We can both say that our stay at The Residences at Biltmore was one of the reasons we fell in love with Asheville.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 10, 2013
Thanks so much, Mike. It's so flattering to see all of your compliments and to hear how much you and your wife enjoyed your stay—the team will be thrilled to see this as well. We look forward to seeing you next time you're in Asheville! Take care.

All the best,

Shane Bounds, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, WV
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed May 9, 2013

Our trip to Asheville conincided, unfortunately, with our three-year-old's stomach virus. Fortunately for us, we stayed at the Residences at Biltmore. Literally, we rolled into town at lunchtime, and were eating outdoors when the barf started. We had yet to check in. We got to the hotel and, not only did they let us check in early, but we found that the amenities included a washer and drier, without which the entire weekend would have been lost in horror (rather than just inconvenience). The location was close to grocery and drug stores, and convenient fast food. We didn't get the Asheville trip we'd hoped for, but the spacious suite and FANTASTIC customer service made the visit bearable. The rooms are a little noisy - which doesn't bother me at all, but I saw was an issue for others before we stayed. They aren't soundproof or anything - if you need absolute silence to sleep, this is not the best place for you. For us, it was perfection.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 10, 2013
I'm glad that we could help turn your unfortunate situation into an enjoyable stay. We understand how frustrating it can be to have a family member sick during vacation, but that is why we are here for you! I appreciate you taking the time to share your experience on TripAdvisor. Hopefully we will welcome you back in full health next time!

All the best,

Shane Bounds, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Salem, Virginia, United States
Senior Contributor
41 reviews 41 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 5, 2013

A really awesome place to stay in Asheville. Super nice, clean, quiet and roomy. Convenient to anything downtown. Concierge is available 24 hours a day. Last night we actually got a movie to watch on a rainy night from the office. Great selection too. No restaurant, but a nice kitchen and plenty close by. Even ones that deliver.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 7, 2013
Brian,

Thanks for your kind words here on TripAdvisor. I'm thrilled to hear about your stay with us. Providing you with everything it takes to enjoy a relaxed, enjoyable stay is always our goal! We hope to welcome you back again sometime in the future. Take care.

All the best,

Shane Bounds, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Georgia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed May 2, 2013

This place really spoils you. The rooms are gorgeous, the concierge is very useful and accessible, they offer "extras" like DVDs for check-out, and it's in a great location about 1/2 mile from the Biltmore entrance. Our only complaint...that our stay wasn't longer!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shane B, Owner at The Residences at Biltmore, responded to this review, May 3, 2013
Thanks for your kind words. "Spoiling" our guests is what we're here to do! The team will be thrilled to hear about your time with us. Hopefully we'll welcome you back again sometime!

All the best,

Shane Bounds, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Residences at Biltmore

Address: 700 Biltmore Avenue, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Asheville
#9 Family Hotel in Asheville
#11 Romantic Hotel in Asheville
#22 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Residences at Biltmore 4*
Number of rooms: 55
Official Description (provided by the hotel):
The Residences at Biltmore is an all-suite luxury hotel located in Asheville, North Carolina. This beautiful hotel is set on top of a hill surrounded by timeworn hardwood trees, just outside the gates of the Biltmore Estate in South Asheville. Convenient to Asheville and all of the most sought-after tourism destinations, restaurants and shopping, The Residences at Biltmore is the perfect accommodation for nearly any occasion. Whether you are looking for a unique family vacation destination, a weekend retreat with friends, a romantic mountain getaway or an outdoor adventure, it is the perfect place to enjoy the tranquility of the mountains of North Carolina.Guests may select from Studio, One and Two Bedroom luxury suites depending on their individual needs. Designed to create a unique “home suite home” experience, each suite features flat-screen televisions, designer bed linens, whirlpool baths, gas fireplaces, private balconies and full kitchens. The on-site health and fitness center is equipped with state-of-the-art fitness equipment, and our outdoor recreation area contains a seasonally heated pool, hot tub and fire pit.Our exclusive concierge service can help with anything you need throughout the duration of your stay, from arranging transportation services, babysitting, pet-sitting, dry cleaning, gift delivery and grocery shopping to making restaurant reservations, salon and spa appointments or golf tee times. We also offer in-room massage therapy services so guests can experience pampering and relaxation without leaving the comfort of their suite. ... more   less 
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Also Known As:
The Residences At Biltmore Hotel Asheville
Residences At Biltmore Asheville
Residences At Biltmore Hotel Asheville

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