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“Great value!” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Asheville Downtown

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Holiday Inn Hotel & Suites Asheville Downtown
3.0 of 5 Hotel   |   42 Tunnel Rd, Asheville, NC 28805   |  
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Ranked #33 of 57 Hotels in Asheville
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Great value!”
4 of 5 stars Reviewed December 23, 2012 via mobile

Clean, newly renovated room. An easy 1.3 mile drive to the heart of downtown. We stayed 3 nights on the weekend when the hotel was totally booked and barely heard any noise at all. Slept very well. Only complaints were the VERY firm beds, which may be ok for some. And the clumpy pillows... We went to tjmaxx and bought our own. Also, there is an old abandoned motor lodge that was right outside of our window. The surrounding area is a tad run down, but there is an outback, Buffalo Wild Wings and a Cracker Barrel all within walking distance. And they have bath and body works minis in the rooms! Definitely a steal at the 45$ we scored the room for!

Stayed December 2012, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, December 24, 2012
Thank You for posting a review for our hotel. We are glad that you enjoyed your stay with us and hope you will keep us in mind for your future stay in beautiful Asheville.
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317 reviews from our community

Traveler rating
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    133
    47
    20
    10
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
  • German first
  • Any
English first
North Carolina
Top Contributor
86 reviews 86 reviews
21 hotel reviews
Reviews in 29 cities Reviews in 29 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed December 19, 2012

My wife and I wanted to spend an overnight in order to walk around downtown Asheville. We selected this hotel mainly because of the "downtown" in its name. The hotel is located a little over a mile from downtown Asheville. We found the hotel to be excellent in every way. The staff is friendly and accommodating. The hotel is very clean and well-maintained. The mattress in our room was outstanding with top shelf linen. Our room was as new and well furnished. We did not visit the restaurant or bar during our stay. I did however use the indoor swimming pool which is very small and use the hot tub. My only complaint about the hotel was the pool water temperature. It was very cold outside and the outdoor and indoor pools are not separated except by over the water vinyl strips. The pool heater did not keep up with the outside pool loss. We did walk from the hotel to downtown and back as the weather although very cool was nice and sunny. Asheville has many quaint shops and varied restaurants and worth the visit..

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, December 21, 2012
Thank You for writing a review about our hotel. We are glad that you enjoyed your stay. There are two Holiday Inns on Tunnel Road and to differentiate both hotels, IHG (Franchise) has given us the name of Downtown. We hope you will consider us for your future stay in Asheville.
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Charleston, SC
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 12, 2012

Drove up to Asheville from Charleston during Thanksgiving holiday. Was impressed by this Holiday Inn. Even though I arrived late, the front desk staff was friendly and welcoming. Really liked the exercise room. Did not eat there, but I talked to a couple who had breakfast and they loved it. Had a fine view of the city and slept great. Would definitely stay here again.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, December 13, 2012
Thank you for taking the time to review our hotel. I'm glad that we were able to meet your needs during your travels and provide you with a comfortable home away from home. I hope that you keep us in mind for any future travel needs.
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Kingston, New York
Top Contributor
96 reviews 96 reviews
6 hotel reviews
Reviews in 36 cities Reviews in 36 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 12, 2012

Good impression right away because check-in was easy and the people at the front desk were friendly. The room was big and it was very clean. Had everything I needed, and the hotel is close to all the main routes and downtown. I wish there was a free breakfast in the morning, and the pool didn't really look inviting, but otherwise it was great.

Room Tip: I had a room on the second floor overlooking the kind of run down hotel next door. It wasn't rea...
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  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, December 14, 2012
Thank You so much for writing a review about our hotel. We are glad that your stay was great and hope that you will keep us in mind for your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charleston, South Carolina
Top Contributor
110 reviews 110 reviews
45 hotel reviews
Reviews in 41 cities Reviews in 41 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 10, 2012

Very nice rooms, secure parking, I loved the hotel and will come back again.
Very easy to get downtown,Plus lots of dining options within walking distance!
New Hotel, so it was very clean!
Comfortable bed

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, December 23, 2012
Thank You for posting a review about our hotel. We are glad that you enjoyed your stay with us and please keep us in mind for your future lodging needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 18, 2012

First off the staff here were second to none when it came to be friendly, warm, and extremely caring when it came to making sure your stay is exactly what you want. The price was right gave me a room with a whirlpool asked for 2 tv's - Bingo got the 2 TV's Very clean and spacious.

Room Tip: Be a part of the best hotel Loyalty Program. Join the Priority Club and Nature will take its course...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, November 19, 2012
Thank you so much for your review of our hotel. I will be sure to share your words with the staff! We appreciate your time and look forward a return visit!
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 17, 2012

The staff was most accommodating and the room was clean, but the bed was horrible. I mean it was hard like the floor. I was wishing for a sofa to get some sleep, but alas our room was not equipped. I see from the other reviews that the beds are a Holiday Inn 'special' brand. Too bad; maybe they can use a memory foam mattress topper or something.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotelmanager77, Manager at Holiday Inn Hotel & Suites Asheville Downtown, responded to this review, November 20, 2012
I would like to Thank You for giving us opportunity for your lodging needs. Our mattresses are IHG (Franchise) standard and therefore cannot be changed. We appreciate your feedback and hope you will continue to stay with Holiday Inn.
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Additional Information about Holiday Inn Hotel & Suites Asheville Downtown

Address: 42 Tunnel Rd, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hotel & Suites Asheville Downtown 3*
Number of rooms: 111
Official Description (provided by the hotel):
Discover a home away from home at our Asheville, NC hotel. The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly built Holiday Inn Hotel & Suites - Asheville Downtown.We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions and businesses in downtown Asheville, NC. Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, shopping at the Asheville Mall or touring the magnificent Biltmore Estate. Our hotel is less than five miles from the Blue Ridge Parkway, deemed 'America's Favorite Drive.' Located only 1.2 Miles from the heart of town, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hours establishments to enjoy food, drinks and entertainment.While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour business center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, 32' HDTVs, free high-speed Internet access and a microwave and refrigerator in each room. An indoor/outdoor pool and spa, Chef's Corner Restaurant & Lounge are just a taste of the premium amenities you'll enjoy at the Holiday Inn Hotel & Suites - Asheville Downtown. Complimentary shuttle service (2 mile radius from hotel) from 4 pm to 10 pm. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Asheville Downtown
Holiday Inn Asheville
Asheville Holiday Inn

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