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“Wonderful Staff” 5 of 5 stars
Review of Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
3.0 of 5 Hotel   |   88 Tunnel Road, Asheville, NC 28805   |  
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Ranked #5 of 58 Hotels in Asheville
Certificate of Excellence 2014
Southport, North Carolina
1 review
“Wonderful Staff”
5 of 5 stars Reviewed April 28, 2014

This was our second time staying at this particular Homewood Suites and will continue to stay here when we travel to Asheville. The staff is so friendly and helpful. I would like to personally mention Tracy in the dining room, she was wonderful! We had a large group of 9 and she was so accommodating in helping to provide seating for all of us together at both breakfast and dinner as well as bringing us drinks in the evening when she saw us come in. We also took advantage of the shuttle service the hotel offers and had the pleasure of meeting Shepherd our driver for the evening. He knew his way around town and was pleasant to chat with. The room was very clean and the beds were quite comfortable. The hotel is in a fantastic location to easily navigate all Asheville has to offer.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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782 reviews from our community

Traveler rating
    522
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Palmyra, Pennsylvania
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed April 28, 2014

Booked 4 rooms for our stay in Asheville for a wedding. Despite my earlier callings re: the one room that housed 5 people, the rooms still got confused. That plus a snafu with billing, which resulted in the manager having to re-shuffle the room rates, caused me to downgrade a 5 star experience to a 4 star. (Even though the manager explained the discrepancies in billing, I'm still not sure everything was done right).

Beside that, we enjoyed the hotel - from the convenient location to the indoor pool to the nice breakfast to the very friendly staff. This is a recommended place to stay in Asheville.

One unusual facet was that it was very quiet and by that I mean no noise from the hallway; whether this was by design or by the other guests being very quiet - I'm not sure.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anniston,AL
Top Contributor
64 reviews 64 reviews
11 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 28, 2014

This was our first time at a Homewood Suites, and from now on it will be the first I go to! We had a handicap room (our first), and it was accessible and comfortable. Extremely clean, nicely furnished, dreamy beds with good pillows, and who doesn't love a full kitchen! Hotel is lovely with a good free breakfast. Location is excellent: close to interstate without the noise, as well as downtown. I do wish they had more handicap parking, but it was easy to load BF at front entrance. Staff was friendly and helpful. Although we didn't get a chance to use them, the indoor pool looked nice, and the fitness room was not bad. We were there for a wedding, and with the rainy weather, didn't get a chance to explore Asheville. However, when we go back, this is the only hotel I will stay.

Room Tip: We stayed in a handicap room - 1st floor. Very easy access to back parking. I don't think there...
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  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Denver, United States
1 review
4 of 5 stars Reviewed April 28, 2014

This hotel was a very good choice. Scenic views of the mountains was a great bonus. Everything was professionally managed and I had a wonderful experience with all staff that I had the pleasure of meeting.

  • Stayed April 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United States
1 review
5 of 5 stars Reviewed April 25, 2014

The accomodations were above reproach. Our room was extremely clean and came with full amenities including a dishwasher, microwave, full size refrigerator and coffee maker with all the condiments. We enjoyed a full breakfast and dinner that were included with our stay. We requested extra towels and washcloths which were promptly delivered to our room by hotel employees. The hotel was located within walking distance to downtown Asheville and many resturants, bars and shopping malls I would definitely stay at this hotel in my future Ashville outings.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, United States
1 review
4 of 5 stars Reviewed April 21, 2014

Having a full breakfast is nice. Small groups can be comfortable. There should be a better outside venue for sitting. Closets are inadequate and the pull out is not comfortable for older people. Way too soft. However, the main bed is comfortable.

  • Stayed April 2014, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 19, 2014

Here on business and then stayed for the weekend. Flawless stay. Room was clean and comfortable. Staff were friendly and professional. Not only was breakfast up to standard but the evening receptions were much appreciated as well. And location? Well, the location was fantastic. During the week I was convenient to meetings. On the weekend I made the trip to Chimney Rock. The welcome letter in my room, signed by the Assistant General Manager was a very nice personal touch. Thank you! The ONLY thing I wasn't thrilled with was the fitness center. It's likely good enough for most travelers - the standard cardio equipment and there is an array of light dumbbells.

  • Stayed April 2014, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#9 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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