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“Wonderful service, great food” 5 of 5 stars
Review of Homewood Suites by Hilton Asheville- Tunnel Road

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Homewood Suites by Hilton Asheville- Tunnel Road
3.0 of 5 Hotel   |   88 Tunnel Road, Asheville, NC 28805   |  
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Ranked #5 of 58 Hotels in Asheville
Certificate of Excellence 2014
Peoria, Arizona
Top Contributor
96 reviews 96 reviews
6 hotel reviews
Reviews in 44 cities Reviews in 44 cities
35 helpful votes 35 helpful votes
“Wonderful service, great food”
5 of 5 stars Reviewed June 12, 2013

The hotel gave us everything we were expecting - and that is more than we often get! Room was great. Bed was great. Lots of pillows. Choice of feather duvet or blanket. Excellent TV. Food was excellent. One breakfast had quiche and hot apple turnovers ... another had fritata and sweet scones.

Room Tip: Ask for a view of the mountains!
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 14, 2013
Thank you for staying with us and sharing your experience. We are very happy that you had everything you needed during your visit. We hope to see you again soon.
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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782 reviews from our community

Traveler rating
    522
    186
    47
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    9
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Virginia Beach, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

The suite was perfect. It was comfortable and clean. Pillows were amazing!!!! Meals and service were well done, as was "happy hour". Left some items in the room which they are sending. Staff was very friendly and attentive. Would certainly stay there again in a future visit and suggest it to my friends.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 15, 2013
Thank you for staying with us. We are very happy you enjoyed staying with us and appreciate you telling others about your experience. We look forward to seeing you on your next visit to the Asheville Area.
Sincerely,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ironton, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

Homewood Suites Hotels are the perfect places to stay while on vacation, business or for any other occasions. The staff at the Asheville NC hotel was friendly, competent and efficient. The complimentary breakfasts and evening meals were delicious. We used the complimentary shuttle service on several days and were happy to leave our car at the hotel and not have to deal with traffic and downtown parking. Overall our stay was excellent.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 15, 2013
Thank you so much for choosing Homewood Suites by Hilton, and for staying with us. We are glad you enjoyed your stay and hope to have you as our guest in the near future.
Warm Regards,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kathmandu
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 8, 2013

This hotel was the perfect choice. Rooms are all suites and very spacious, clean and beautiful. My room had a nice view of the mountains. The hotel offers free Internet, free breakfast and even free dinner on weekdays. The personnel were very friendly and helpful. It is only 2 minutes drive to downtown. We chose it because we like suites (the extra room, extra TV and kitchen) and the price was very reasonable. It was perfect for us, a couple with a 4 year old. We loved Asheville and this hotel was the perfect choice. We would choose this hotel again.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 15, 2013
Thank you for choosing to stay with us while traveling with family. We are pleased that you enjoyed your stay and are happy you will stay with us again. We look forward to seeing you again.
Many Thanks,
Troy Ferguson - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Asheville, United States
1 review
5 of 5 stars Reviewed June 6, 2013

The housekeeping staff was exceptional, the management was professional and very helpful, the dining staff and food was more than I expected, the front desk staff was full of information, friendly and hotel was in a great location and was very clean.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Higginsville, Missouri, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

The best hotel my family has stayed at while traveling. I was worried when I saw free meals, BUT the meals were Exceptional, they were the closest thing to home cooking while your away. The room was exceptionally clean, and the housekeeping staff was very helpful. The front desk staff was very friendly, and helpful. My husband and I were traveling with our 8 year old triplets all who have Autism, and all of the staff was very helpful and accommodating to the girls special needs. This will be our hotel to stay at when in Asheville where our First Grandbaby and oldest Daughter live. Exceptional Hotel and Staff. We will definitely be back soon.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 15, 2013
Thank you for giving us a try and staying with us. We are happy that your worries were calmed and that you enjoyed our free meals. Thank you for your comments about our team and the service we provided you and your family. We will be excited to see you again in the future.
Cordially Yours,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

My family and I need a suite when we travel as we have 2 small children that are easily distracted from sleep when they are in the same room with us. Often we run into a problem of having to pay a hefty rate to accommodate us. I was pleasantly surprised with the rate when I called to book after finding the hotel online. When I got there I was impressed with the lobby and staff. We were then told that they served a free dinner in the lobby for 2 hours! That was a pleasant surprise. Our room was nicely furnished, clean, a decent size and very comfortable for us. We left saying that in the future we would seek out Homewood Suites on future trips.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Homewood Suites by Hilton

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
true7, General Manager at Homewood Suites by Hilton Asheville- Tunnel Road, responded to this review, June 15, 2013
We are happy that our suite worked so well for you and your family. We are elated that the suite at the rate you payed, the breakfast and dinner were exactly what you needed during your visit. Thank you for choosing to stay with us and we look forward to seeing you come home again soon.
Sincerely,
Troy Ferguson - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Asheville- Tunnel Road

Address: 88 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Asheville
#6 Family Hotel in Asheville
#9 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Asheville- Tunnel Road 3*
Number of rooms: 94
Official Description (provided by the hotel):
Experience Asheville’s finest all-suites luxury hotel located within minutes of downtown Asheville, Biltmore Estate and the city’s finest dining. At Homewood Suites by Hilton, Asheville, extra room is just the beginning. Our spacious and roomy suites have separate living and sleeping areas, work desks with complimentary internet, fully equipped kitchens and new high definition LCD televisions. Start your day with a complimentary hot breakfast served in our grand fireplace lobby and Monday-Thursday evenings, you can look forward to a complimentary dinner and drinks. Make your luxurious mountain vacation dream come true at Asheville’s new Homewood Suites by Hilton. ... more   less 
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Also Known As:
Homewood Suites By Hilton - Asheville Hotel Asheville
Homewood Suites Asheville
Homewood Asheville
Asheville Homewood Suites

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