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“Met Every Expectation” 5 of 5 stars
Review of Inn on Biltmore Estate

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Inn on Biltmore Estate
4.0 of 5 Hotel   |   1 Antler Hill Road, Asheville, NC 28803   |  
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Hotel amenities
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Ranked #1 of 59 Hotels in Asheville
Certificate of Excellence
Maine
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Met Every Expectation”
5 of 5 stars Reviewed January 4, 2013

We expected to be impressed with this Inn. However, the staff at this Inn went beyond our expectations in terms of service, room standards and food. We arrived at the front entrance and our car was taken away and our luggage arrived in our room promptly. The main lobby was gorgeous, the room was beautifully appointed with a great view of the mountains. The food in the main dining room (both breakfast and dinner) was first class. The dining room staff could not have been more attentive and gracious. The Inn is pricey and worth every penny. We will return.

Room Tip: We were on the 7th floor and the views were spectacular. Elevator service was great....no waits...
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,537 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (418)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Waynesville, North Carolina
Level Contributor
83 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed January 4, 2013

The hotel is in the center of the Biltmore estate. Shuttle buses take you to the Vanderbilt's home, the wine tasting area and to the Antler Village which has shopping, sports activities, restaurants, etc. The rooms are nicely appointed and the rooms have a safe for you valuables. The breakfast buffet is very extensive and relatively inexpensive. Dinners are quite pricy with small portions but the atmosphere is very nice.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando
Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed January 3, 2013

This really is a very beautiful property. Every member of the staff I interacted with were very friendly and helpful. Getting around the resort using the estate shuttle service provided is easy. Breakfast at the Inn was very good, whether getting the buffet or ordering off the menu.

Furnishings and appointments in the room were nice. The room itself was a typical hotel room, nothing special. Stayed in a Premier King room. Bathroom was small, shower stall very small and not laid out well. Sound insulation was not very good, could hear guests and their dog in adjoining room.



We were lucky to be at the Inn on New Years Eve. Impressive fireworks display at midnight.

Access to Biltmore House and a visit to the Candlelight Christmas Evening were included in our package. As guests of the Inn we were able to skip the entry line and walk right in. A nice perk.

Room Tip: Upgrading to Premier for the separate shower is not worth it. Shower stall is small and not laid ou...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed January 3, 2013

Today we went for breakfast at the Inn and the hostess, Christina, made us wait to sit for twenty-five minutes with hungry children. She asked for ID prior to sitting and she was inconsiderate of the people that had to wait. It took longer than room service. We had to take medication and since we were with an empty stomach, it let to my children vomiting. Nobody staying at the hotel should have to wait for twenty-five minutes for breakfast and nobody should be asked for ID room key on arrival.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Bern, North Carolina
Level Contributor
325 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
5 of 5 stars Reviewed January 2, 2013

My husband and I have been to many 5 star resorts throughout the world. This was the most enjoyable stay. Starting with the hotel staff...everyone went out of their way to make this a wonderful experience. Everyone on the property...including the hotel and the grounds was helpful, friendly, always smiling and ready to answer any question you might have.

Our room was nicely appointed and a good size.

We had our breakfasts and dinners in the dining room. Again, excellent service and outstanding food.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
62 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed January 2, 2013 via mobile

We have stayed at the Inn several times over the past few years and they never fail to excel at providing us with excellent accommodations and service during each of our stays. Can't wait for the next opportunity to return!

Stayed December 2012, traveled as a couple
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Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 30, 2012

My husband and I had been looking forward to returning to Biltmore for the last 10 years since we celebrated our 5th anniversary there. We had the privilege of staying at the Inn this time and we were so excited. The first night we were able to do the Candlelit Christmas tour of the house - just beautiful! Everything is decorated with Christmas everywhere you go. The package we chose included brunch at the Inn and several other goodies - our favorite part was being able to jump to the front of the line because we were Inn guests. Wonderful, friendly service. Such a romantic place to stay!

  • Stayed December 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn on Biltmore Estate

Address: 1 Antler Hill Road, Asheville, NC 28803
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Asheville
#1 Luxury Hotel in Asheville
#1 Spa Hotel in Asheville
#1 Family Hotel in Asheville
#5 Business Hotel in Asheville
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Inn on Biltmore Estate 4*
Number of rooms: 210
Official Description (provided by the hotel):
Experience Biltmore's tradition of warm, gracious hospitality as an honored guest at the Inn on Biltmore Estate. Choose from 210 beautifully appointed guest rooms including nine elegant suites. Flawless service. Fine dining. Marvelous mountain views. A relaxing veranda. Afternoon tea in the library. Other amenities include an outdoor pool and hot tub, fitness center, access to Biltmore--America's largest home--and much more. Concierges eager to assist you. Carefree transportation around the 8,000-acre estate. ... more   less 
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Also Known As:
Inn On Biltmore Estate Hotel Asheville
Hotel On Biltmore Estate
Biltmore Inn Asheville Nc
On Biltmore Estate Asheville
Inn Biltmore Estate

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