Today we went for breakfast at the Inn and the hostess, Christina, made us wait to sit for twenty-five minutes with hungry children. She asked for ID prior to sitting and she was inconsiderate of the people that had to wait. It took longer than room service. We had to take medication and since we were with an empty stomach, it let to my children vomiting. Nobody staying at the hotel should have to wait for twenty-five minutes for breakfast and nobody should be asked for ID room key on arrival.

My husband and I have been to many 5 star resorts throughout the world. This was the most enjoyable stay. Starting with the hotel staff...everyone went out of their way to make this a wonderful experience. Everyone on the property...including the hotel and the grounds was helpful, friendly, always smiling and ready to answer any question you might have.

Our room was nicely appointed and a good size.

We had our breakfasts and dinners in the dining room. Again, excellent service and outstanding food.

We have stayed at the Inn several times over the past few years and they never fail to excel at providing us with excellent accommodations and service during each of our stays. Can't wait for the next opportunity to return!

My husband and I had been looking forward to returning to Biltmore for the last 10 years since we celebrated our 5th anniversary there. We had the privilege of staying at the Inn this time and we were so excited. The first night we were able to do the Candlelit Christmas tour of the house - just beautiful! Everything is decorated with Christmas everywhere you go. The package we chose included brunch at the Inn and several other goodies - our favorite part was being able to jump to the front of the line because we were Inn guests. Wonderful, friendly service. Such a romantic place to stay!