If you are looking for a unique hotel experience, this is it. The Aloft does not fit into the typical hotel feel. The atmosphere is modern and hip. Reading the other reviews, we were concerned about the noise. We let the hotel know our concerns traveling with our 8 and 3 year old. They not only made sure we had a quiet room, they left us a welcome note. So amazingly thoughtful. We had a mountain view which was beautiful.
The staff was welcoming and extremely helpful so I am not sure why there were complaints about that. Even being awoken by a guest pulling the fire alarm at 4am the hotel immediately left an apology letter under our door and made sure we were well compensated for the issue. The rooms are not large but comfortable. Everything is new and very clean. The shower is great with Bliss hair care and body soap. Great for saving the environment from so many empty wasted bottles.
The lobby is so fun with a pool table, fun chairs and XYZ lounge and bar. It opens to a beautiful terrace. The outdoor pool looked nice with a fire pit and seating.
The hotel allows dogs which is nice for those traveling with their dog but they should warn anyone that brings their dogs that if they bark they need to take their Dog out. We heard a dog barking for 2 hours straight. Awful for the dog and nearby guests.
The location can't be beat if you want to be walking distance to everything in downtown Asheville. We would definitely stay here again. Kudos to great management.
Don't miss White Duck Taco in the Arts District. I am still thinking about them and want to go back!
- Official Description (provided by the hotel):
- The Aloft Asheville Downtown hotel offers a great view of the mountains while being situated in the heart of downtown Asheville, within walking distance of shopping, restaurants, and art galleries. ... more less
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