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“Pleasant Hotel” 5 of 5 stars
Review of Country Inn & Suites Asheville at Biltmore Square

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Country Inn & Suites Asheville at Biltmore Square
2.5 of 5 Hotel   |   845 Brevard Road, Asheville, NC 28806   |  
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Ranked #15 of 59 hotels in Asheville
Matthews, North Carolina, United States
1 review
“Pleasant Hotel”
5 of 5 stars Reviewed September 3, 2013

I will stay here again when traveling to this area. The Staff was excellent, hotel very clean, and very important -- the Breakfast buffet was well attended with fresh, good items. The waffles and particularly the oatmeal were very good...not to mention the delightful cookies available at all times! The location, as others have commented, was convenient to downtown as well as neighboring communities.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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291 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Rockland, Maine
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 25, 2013

Many other reviewers have mentioned the same attributes. So, I'll be brief. Very quiet! (which is a big plus in my book)...impeccably clean...staff was both friendly and professional...the ccokies in the lobby are a nice touch, but I'd say more of an ambiance enhancer than a really good cookie...location is great (I ate downtown and it was quite easy to go and return)...my air-conditioning was quite as can be, I had it set at 68...the room was equipped with a refrigerator and microwave (I had dinner leftovers for breakfast.)...TV is 42" and cable has several HD channels. Should I be back in Asheville, I'll be back.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Long Island, NY
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 10, 2013

Just returned home from a great week in Asheville. This hotel was inviting and comfortable and quiet. Rooms were clean as so was the property. They offer a buffet breakfast. We made our own waffles "fresh" every morning. The location was convenient to all the highways. We were in downtown in a few minutes. Biltmore was not too far away too (also went to the gem mines, zip lining in French Broad River and climbed Chimney Rock). Staff was very pleasant. Thanks Corey for making us feel welcome every time we came back each night! Oh, cookies and apples and coffee and tea were available 24/7 in the reception area. Definitely will stay here when we visit Asheville again.

Room Tip: 2nd floor rooms have a nice stairway up through the lobby.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford, Canada
Senior Contributor
40 reviews 40 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed July 25, 2013

Nice Hotel in the West end of the city, easy access to highway to downtown Asheville. Clean, comfortable room, excellent breakfast with a little outdoor pool! We would stay here again. Restaurants close by but we went downtown.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hudson
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 25, 2013

We went to Asheville to visit the Biltmore Estate. Decided to stay here because of location and reputation of Country Inn & Suites. The staff were very friendly. Our room was clean. Only reason I can't give it 5 stars is because the air conditioning unit was very noisy. We kept it in the fan mode most of the time so we could sleep, otherwise it lived up to our expectations. Breakfast was good and we would stay here again if in the area.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 23, 2013 via mobile

3rd time here. Best breakfast buffet. Quick drive to downtown. Nice pool. Excellent service, shout out to Corey. Parking can be tight when full. Quiet and comfortable rooms. Complementary Coffee/tea ,cookies, apples in lobby. Will be our regular place to stay when in area.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 15, 2013

This hotel was advertised as an Edwardian hotel, but is anything but. It is indeed "dark and dingy" as one former post said. The microwave was 1970's with a turn dial and a ding-I haven't seen those in a long time. The room was clean but very small. The attempt at Edwardian was a wood staircase and Wal-Mart style clocks, and decor that takes the place of antiques. Breakfast was good, and staff friendly but this place really needs a make-over, and to be updated in any style besides a cheap, antique look. The look is even worse since so many are visiting Biltmore and will see the real thing.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Country Inn & Suites Asheville at Biltmore Square

Address: 845 Brevard Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotel in Asheville
#20 Romantic Hotel in Asheville
#25 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites Asheville at Biltmore Square 2.5*
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Also Known As:
Country Inn & Suites Asheville At Biltmore Square Hotel Asheville
Country Inn And Suites Asheville At Biltmore Square
Country Inn Asheville
Asheville Country Inn

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