We were there on a Fri. 7 Sat. nights, and had the great good fortune to have Sharon for a hostess at the main desk. What a gem! It seems she just works weekends, so if you stay any other time you will probably only get excellent service, not over the top service. Among their regular services is to give you accurate directions to area attractions, and a list of LOCAL (not franchised) restaurants nearby. I was so happy about that list. We went to one called the Moose Cafe? (I'll review that separately). More than happy. The motels regular full breakfast was served on real china, glassware & flatware. And yes, as a one time commercial dish washer, I can say that the have the real deal in their facility. The two young women taking care of breakfast never slowed down, at in was very good. We made us of both the fridge and the microwave in the room. If we return to the area, I know we will stay here again. A small indicator of attentiveness to details is that I have stayed at other Country Inn & Suites before, and have seen the cookie plate go empty for hours. The one here never hit bottom, and everyone was walking around munching on good cookies.