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Downtown Inn & Suites: Traveler Reviews

2.0 of 5
120 Patton Ave., Asheville, NC 28801 (Formerly Days Inn)
Hotel amenities
Downtown Inn & Suites
Ranked #37 of 58 hotels in Asheville
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286 reviews from our community

Traveler rating
    43
    107
    66
    27
    43
See reviews for
Families
38
 
Couples
142
 
Solo
16
 
Business
18
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
St. Petersburg, Florida
1 review
“Great value, excellent location and friendly staff!”
5 of 5 stars Reviewed December 30, 2012

I travel frequently for work and holidays! If you need a Ritz, book one. If you are looking for a great location in downtown Asheville, close to bars, restaurants, and shopping, look no further. It is a no frills, clean hotel with comfy beds and nice staff! Rates are reasonable for what you get. The owners have improved it over the years, with added fridges, microwaves, newer furniture and mattresses. For the modest rate, they even include a hot breakfast.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southern Pines, North Carolina
2 reviews
“Great Location, Great Customer Service!”
3 of 5 stars Reviewed December 18, 2012

This is a GREAT place to stay if you are looking for a great location and great customer service all for a great price!

Alright, I will be honest, the rooms are not top of the line, or even average based on where I have stayed before, BUT the location, price and service are amazing!

We booked a last minute trip, two nights prior, and got a great rate and our dog could come, too! It was actually cheaper to bring her with us ($10 extra a night) than to board her ($20 a night) which was great for us since we hate boarding her! We only were planning a quick overnight trip to Asheville and wanted to make the most of it by getting there early. We called ahead and were able to check in two hours early.

When we checked in the hotel looked old and outdated, our room was certainly not the Ritz, but if you are traveling to see sights and just need a place to crash, which we were, it was just fine! The beds were comfortable enough. There was a refrigerator and microwave, which would have been nice had we been staying longer and had spent any time in the room beyond sleeping! In the morning there was a typical hot continental breakfast: waffles, sausage, eggs, biscuits, cereals, bagels, muffins and fruit. Check out was quick and easy and as with check in the people at the desk were very nice and helpful!

When we got home I realized I had left my nice tempurpedic pillow at the hotel. I was very worried it was gone forever, but when we called the hotel, the maid had found it, brought it to the desk and they sent it to us free of charge!

Overall, it was close to everything downtown, the service was great, and you cannot beat the price. If you are looking for a nice quiet room with a plush pillow top bed, you should not stay here. If you are looking for a place to merely crash after exploring Asheville, we would highly recommend it!

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Inexpensive, but clean and friendly”
3 of 5 stars Reviewed December 16, 2012

It's a throw back in time from the wallpaper to the furniture and the breakfast is slim.

However, that being said- it is clean, inexpensive, right in the heart of Asheville so you can easily walk to everything (food, shopping, music) and the staff is friendly and super helpful! I highly recommend it!

If your looking for luxury, this isn't your spot. If you're looking for cheap and clean with no driving, this is it!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Greensboro, North Carolina
1 review
2 helpful votes 2 helpful votes
“Don't stay here!! They screw you on the rates!!!”
1 of 5 stars Reviewed December 12, 2012

We booked a room 5 weeks in advance and were told the rate was $78 per night. We loved this hotel & have stayed here before. THREE nights prior to our mid-December stay, they call to confirm that Fri night is $78 and Sat night is $160!! WTF!? DON'T STAY HERE - THEY SCREWED US!! You try finding another affordable hotel in downtown Asheville two weeks before Christmas!!

Stayed December 2012, traveled with friends
Was this review helpful? Yes 2
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“Great Weekend!”
5 of 5 stars Reviewed December 9, 2012

I stayed here over the weekend with my nephew and his wife. What a great experience! Very courteous staff, perfectly located to downtown, and clean rooms. Although an older building, it has been kept up nicely and was very clean. The breakfast was welcomed as well.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask SudlowMan about Downtown Inn & Suites
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Additional Information about Downtown Inn & Suites

Also Known As:
Downtown Hotel
Downtown Inn And Suites
Downtown Hotel Asheville
Address: 120 Patton Ave., Asheville, NC 28801 (Formerly Days Inn)
Region: United States > North Carolina > North Carolina Mountains > Asheville
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Swimming Pool
Hotel Style:
#3 Best Value Hotels in Asheville
#33 Family Hotels in Asheville
Price Range: $
Hotel Class:2 star (2*)
Reservation Options:
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