We stayed here before and the hotel was great. This time was excellent. I brought another family member at the last minute so the two queen beds were not enough and I asked for a cot. Due to fire code regulations they could not give us a cot in that size room so upgraded us to a suite at no extra cost. We left for dinner, when we returned the sofa bed and cot were made up. This is the only hotel I will use in the Asheville area- I noticed many reviews mentioned bedbugs and this hotel did not have them. It was spotless too (I am very fussy about cleanliness when I travel). The beds were comfortable and breakfast good! The bathroom was spotless too. The front desk was polite and when my husband didn't hear me knocking on the room door a cleaning person let me in the room. I will be staying here again.