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“Good value in Asheville area.” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

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Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC
2.5 of 5 Hotel   |   1914 Old Haywood Road, Asheville, NC 28806   |  
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Ranked #3 of 59 Hotels in Asheville
Certificate of Excellence
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
“Good value in Asheville area.”
4 of 5 stars Reviewed April 17, 2013

Stopped one night.
Comfortable and clean accommodations.
Courteous and knowledgable staff. Did not have breakfast - although it was offered.
Equivalent to Hilton / Hampton rooms n area for about $25 less per night average, making
Country Inn a solid value, especially for families. Would stay again when visiting the area.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,188 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (217)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Lake Park, Georgia, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 14, 2013

We were in the area and found this hotel and it was great! I would definitely would stay here again. The hotel was clean and well maintained. The staff was very nice and helpful. The beds were comfortable.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raymond
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed April 13, 2013

You can stay in a hundred hotels, and not find one as nice as this one. This is perhaps the hotel by which others should be measured by. Seriously folks, this hotel is simply exceptional in every way. The attention to detail is very apparent with this hotel from the outside, parking and garden areas, to the lobby entry, hallways, breakfast areas and so forth. Beautifully soothing and classy decor, with style and grace in color and appointment. The hotel room has an upscale quality that is both elegant and restful. Great beds, top-quality sheets and spreads, new tvs, sharp and true. Big, spacious bathrooms that sparkled. QUIET ROOMS! Hotel was full, but not a sound to be heard! Breakfast was extensive and delicious. Lots and lots of selection. Such grace and ease by the morning personnel to ensure that there was no shortage on any item, and keeping the entire fast-paced breakfast crowd filled up with a wonderful breakfast feast!. Oh--and finally bold, coffee that tastes like coffee and not water. It was really good. Lobby was open and yet cozy enough to sit and read the morning paper. Fresh cookies? They had them 24/7. Clean shiny elevators. No fingerprints because they also sparkled with attention to detail. (This has always been one of my hotel detail items that leaves a first impression--call it my personal quirk) Attentiveness by personnel regarding client care was exceptional. Management clearly takes care to train the team on how to make the clients feel cared for. Bravo. THis is the hotel that others should be measured by. If I could give this hotel more stars, I would!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed April 13, 2013

We could not have asked for a better stay than we had at the hotel.The staff went out of the way to make our stay a very enjoyable experience.Their recommendations of restaurants and of local activities was greatly appreciated by my wife and I.We would highly recommend this hotel to anyone visiting the Ashville area.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deltona, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 12, 2013

Met my sister and her family in Asheville. Michelle had put us in rooms adjacent to one another because I had called and confirmed the rooms the night before even though I hadn't requested it. Talk about customer service. Rooms were clean and neat; staff greated us in the hallways and elevators and inquired if we needed anything. We stayed on the trip to VA and liked it so much we decided to book a room on the way back even though we would have driven a few hours more.
Waterfalls were approx an 45 min away... no problem for us, easy drive.
Nancy from FL

Room Tip: We stayed on the 3rd floor on the trip up and on the 4th floor on the trip back. No problem with eit...
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morris, Illinois
2 reviews
5 of 5 stars Reviewed April 11, 2013

Great hotel. Staff was very helpfull. Room was very clean. Hotel seems to be fairly new. Easy access to highway. Will stay here again next trip that direction. Big bang for the buck! Plenty of restaurants in area. Complimentary breakfast is also a bonus.

Room Tip: Nice area plenty of restaurants in area. Go to Rockys Chicken
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  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 10, 2013

I planned a quick trip to Asheville and wanted a nice place to stay that was not expensive. Country Inn and Suites met all my requirements. The staff was very friendly and informative. The room was spacious and clean and had a nice desk to work from. The breakfast bar had a lot of options to choose from. I will be staying here on my next visit to Asheville. I would also recommend this place to my friends and family.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC

Address: 1914 Old Haywood Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Asheville
#3 Family Hotel in Asheville
#7 Business Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Asheville West (Biltmore Estate), NC 2.5*
Number of rooms: 80
Official Description (provided by the hotel):
Welcome to one of the newest hotels near Asheville, the Country Inn & Suites West Asheville Hotel Biltmore Estate. Our Biltmore-inspired hotel features French decor, a tranquil waterfall feature and a French gazebo overlooking the Blue Ridge Mountains. Our hotel is conveniently located near Interstates 26 and 40, just minutes from the beautiful Biltmore Estate, one of Asheville's most popular tourist attractions, the Blue Ridge Parkway, Biltmore Mall and Asheville Regional Airport. ... more   less 
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Also Known As:
Country Inn And Suites Asheville West
Country Inn & Suites Asheville West Hotel Asheville

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