I arrived back to my room late one evening to find that the key card did not work. When I went to get a replacement key I was told that the maid found no personal items in the room, so the front desk was notified to "check me out" without notification or apology. They claimed that this was to save me the cost of paying for a room I wasn't going to use. Excuse me!? I am of the impression that the reservation is, in fact a contract. The unread newspapers which I had left were discarded and I was not compensated for them or for the inconvenience.
- Official Description (provided by the hotel):
- The Hilton Asheville Biltmore Park offers convenience, luxury and affordability. It is also one of the most environmentally sustainable hotels in the country. With a large scale solar hot water heating system, all CFL light bulbs and a fuel-alternative airport shuttle, this is one full service hotel that you can feel good about. Enjoy a meal at our signature restaurant Roux or relax in the on-site Sensibilities Spa. We’re located in Asheville’s newest shopping, dining and entertainment district. ... more less
- Reservation Options:
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- Also Known As:
- Hilton Asheville Biltmore Park Hotel Asheville