I stayed here on a Priceline "deal," and was disappointed to find myself in an island between two busy streets, one a major thoroughfare. The parking lot was basically empty when I arrived, but I was given a room on the third floor. The staff who greeted me seemed unfocused and a little confused. When I asked the desk clerk if I could please have a room on a higher floor, I was told that with my type of reservation, I could only have a room on the third or fourth floors. Gone are the days of first-rate treatment through Priceline! The hotel itself is one of the ultra-modern styles along the lines of an Aloft or, on a slightly lower scale, a W. The room itself was nicely supplied and decorated, but small. The bed, labelled as queen-sized, was cush but small. The shower was glass-enclosed and outstanding. The floors are a cool laminate, much more sanitary than carpets, but cool to the feet. A bedside rug would be a nice addition. Due to the road noise, I finally had to ask for the room on the fourth floor, which held a king-sized bed. This room was a little larger and a little quieter. The bed was ultra comfortable, the toiletries were nice but nonscented. There is no refrigerator, but there were excellent coffee supplies and a good coffee bar downstairs. I ultimately had a satisfactory stay, and the staff worked to amend the early check-in experience. I could recommend the hotel, with the caveat that you should ask for a room on a higher floor.
- Official Description (provided by the hotel):
- Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Complimentary parking allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more less
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