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“Super Impressed!” 5 of 5 stars
Review of Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
3.5 of 5 Hotel   |   151 Haywood Street, Asheville, NC 28801   |  
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Ranked #12 of 59 hotels in Asheville
GreenLeadersGold level
Senior Contributor
21 reviews 21 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Super Impressed!”
5 of 5 stars Reviewed May 12, 2013 via mobile

First time staying in an Indigo....Fantastic!! We had a King corner room, with a fabulous view of Asheville! Room was spacious, and loved the large bathroom. All of the staff was most accommodating ! Great location,walking distance to restaurants shops, etc. I will stay there again.

Stayed May 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
We are delighted to have impressed you enough that you wrote us this charming review! While our downtown Asheville location is ideal, we cherish the passion our employees have for stellar customer service. Thank you for your recognition.

Warm Wishes,

Jamie Bratcher
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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884 people have reviewed this hotel

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (227)
Date | Rating
  • Danish first
  • English first
  • German first
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English first
Kearneysville
Contributor
12 reviews 12 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 8, 2013

Hotel Indigo is the place to go. I have been to Asheville 3 going on 4 times and this is the only place I'll ever stay. The staff is extremely nice and it has fantastic views. Right near The Arcade and downtown. It is comfortable and the food isn't half bad.

Room Tip: Request what you want and they can usually hook you up.
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  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Senior Contributor
34 reviews 34 reviews
12 hotel reviews
Reviews in 10 cities Reviews in 10 cities
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 8, 2013

Stayed at the Hotel Indigo twice recently on trips to Asheville. On one trip had a corner room with an incredible view of the Blue Ridge Mountains! Rooms are spacious, contemporary with nice finishes. Beds are very comfortable, bathrooms large. Bar/dining area is very simple and basically an extension of the lobby but works fine. Breakfast selections were good for those that like healthy options. Hotel is within a short walk to all of Asheville's great restaurants, bars and shops so just keep your car parked and go enjoy!

Room Tip: Ask for a room with a mountain view - corner room if possible.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burligon
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 7, 2013 via mobile

Did you ever visit a town for the first time and wished that you had booked a different hotel? This won't happen if you stay at the Indigo. Best hotel we came accross in Asheville. The location is perfect to downtown and has easy highway access. Hotel was very clean and all staff extremely friendly. The bathrooms are great and the room had a great view. Good value for money.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
Having you as a guest was like winning the lottery! Thank you for taking the time to write us this terrific review. We look forward to your next visit!

Best Wishes,

Jamie Bratcher
Guest Service Manager
jbratcher@hlihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palm Beach, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 7, 2013

Walk to all that Asheville has to offer. This modern "green" hotel is a great find!! As hip and trendy as any boutique hotel in any major city, this place has the added attraction of the mountains. Walking distance to shops and music venues, restaurants and craft breweries, a definite winner all the way around. Pet friendly with a courteous staff and great amenities. stroll around the town or stay in for a comfortable relaxing evening. We will definitely be back!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manteo, North Carolina
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 7, 2013

As usual, the Indigo came through with the best possible experience. This was better than one could possibly anticipate.
Everything was perfect. The ambience, staff, housekeeping, valet, breakfast (food and servers), bedding, view, location - all exceptional. I cannot say enough to praise the Hotel Indigo Asheville
If there is a Hotel Indigo close to where we are travelling, that is where we stay and we always leave happy! This was the finest yet.
Thank you, Indigo

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
Thank you so much for this extraordinary review. we are overjoyed that you had such a wonderful experience with us and took the time to share that adventure with your fellow travelers. We can't wait to be a part of your next amazing vacation.

Warm Regards,

Jamie Bratcher
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Istanbul, Turkey
Top Contributor
90 reviews 90 reviews
39 hotel reviews
Reviews in 50 cities Reviews in 50 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 30, 2013

Fantastic location. Walking distance to downtown Asheville attractions. Extremely polite personel from the valet to the receptionists. We had many luggages and they managed it extremely well. Receptionists were great, too. Lobby is nicely decorated with modern feeling. I loved the rooms. It has genuine good quality material from floor coverings to linens. Bathroom and toiletries were really nice too. I loved the hotel. You can open the window and let fresh air in. This is great. I loved everything about this place and I would stay there again. Only disappointment has been the breakfast. While checking in, they spoke highly abou it but it was nothing like it. It has the impression of a high end coffe shop breakfast in a big city. But just the impression. Don't pay for it , there are plenty of choices in downtown.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
InspirationConcierge, Guest Relations Manager at Hotel Indigo Asheville Downtown, responded to this review, May 26, 2013
We are so grateful you chose to share your feedback with us! Thank you for such kind words! Please let me know the next time you visit, as I'd love to change your mind about our delicious breakfast options.

Warmest Regards,

Jamie Bratcher
Guest Service Manager
jbratcher@hlihotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #12 of 59 hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Complimentary parking allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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