We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Indigo's got it” 4 of 5 stars
Review of Hotel Indigo Asheville Downtown

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Hotel Indigo Asheville Downtown to your Saves list
Hotel Indigo Asheville Downtown
3.5 of 5 Hotel   |   151 Haywood Street, Asheville, NC 28801   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #15 of 60 Hotels in Asheville
Certificate of Excellence
GreenLeadersGold level
north carolina
Level Contributor
42 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Indigo's got it”
4 of 5 stars Reviewed April 19, 2013 via mobile

This is my second stay at Indigo. I am a woman who travels often alone on business. Indigo has very nice hip contemporary rooms, hardwood (or Pergo) floors which I like. Bathrooms are good size, beautiful walk in showers. Staff is friendly and self parking is easy. From parking garage you can take elevators directly to rooms without going through lobby. Location is good. Not exactly in the center of town, but a few block walk. Walk to and from downtown I felt safe, well lit streets, etc. I recommend Indigo, but ask for a room on the city side. The other, highway side and can be noisy. Keurig in the room, but light roast doesn't do it for me, but you can buy good coffee in restaurant. I will stay here again.

Stayed April 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, General Manager at Hotel Indigo Asheville Downtown, responded to this review, April 26, 2013
Dear Traveldiva,
Thank you for taking the time to share this great feedback with your fellow travelers. We are very happy you enjoyed your stay with us and hope to be able to serve you again soon!
Kind regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,132 reviews from our community

Traveler rating
    678
    312
    94
    30
    18
See reviews for
146
621
39
88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (307)
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Any
English first
Charlotte, North Carolina
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed April 19, 2013

The room was very clean and modern. Came with a Keurig coffee maker in the room which was nice. Hotel is at the edge of downtown and everything is easily walkable. The grove arcade is about 2 blocks away. Would definitely stay again.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, General Manager at Hotel Indigo Asheville Downtown, responded to this review, April 26, 2013
Thank you so much for your great review!
We're looking forward to your return visit with us!
Regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed April 15, 2013

Hotel Indigo is an easy walk to everything downtown and to the visitor center, as well as easy access to the expressway. Our sixth-floor room had a spectacular view; sunrise over the mountains was breathtaking. The room was quite large, as was the bathroom. Very comfortable beds. Staff was very friendly and helpful. Free parking was a bonus.

Room Tip: Sixth-floor, corner room was very light and offered beautiful views of the mountains.
See more room tips
  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, General Manager at Hotel Indigo Asheville Downtown, responded to this review, April 26, 2013
Thank you so much for taking the time to write a review about your recent stay with us. We do have the best views of the mountains all around us. We are so happy to hear you enjoyed your stay.
please come visit again soon!
Kind regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delmont, Pennsylvania
Level Contributor
102 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed April 10, 2013

The first thing you notice at the Indigo Hotel is how nice and friendly the people are. Everyone is willing to help out without asking. The hotel itself is at the interstate end of downtown Asheville so you can walk through the entire downtown and return without missing a thing. Grove Arcade shopping is 2 short blocks. Pack Square about 5 blocks. Visitor's Center a short 2 blocks in the opposite direction. Start a trolley tour of the city there.

There are some quirky things about the hotel you might need to know. We chose a king room and our friends chose one with 2 queen beds. Though the prices were about the same, their room was much, much larger, was on a corner with windows on either side and they had robes and slippers to use and a large vanity in the bathroom. Our room was smaller with one small window, no robes/slippers and a curtain covering the closet instead of a door, a single sink and small vanity in the bathroom. We enjoyed our room but wondered about the discrepancy in size/cost ratio. So - if you are going, ask for a corner queen room. The decor is modern minimalist; Keurig coffee makers are a plus. Bed very comfortable, quiet.

Caution - the drive ramp to the parking is very narrow and winding. We let the valet negotiate the ramp the first time and it was well worth the tip! You swipe your room card to open the gate and to return on the elevator from the garage to the lobby/room. Our card did not work and so we had to walk all around the garage to the other side of the hotel, then exit where the cars do, walk up the sidewalk to get back to the hotel lobby. Unfortunately the weather was sleeting and the wind blowing, so it wasn't a pleasant experience. That said, we enjoyed the hotel, the people, the location. We would definitely return!

The bathrooms

Room Tip: Two queen beds on the corner are large with windows on both sides for a great view.
See more room tips
  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 8, 2013

Bid on a 3.5 star hotel with Priceline. We needed a pet friendly hotel. From what I could figure out on line, I guessed we'd get Crowne Plaza. Turns out we won Hotel Indigo through Priceline's Express Deals. We were pleasantly surprised, although the same room was only slightly more expensive had we just gone through the hotel's site directly.

I called the hotel in advance and asked if they would give us two beds. They don't have to make such a guarantee when you book through a site like Priceline. But they were very nice and agreed.

I wasn't initially pleased by the amount of time it took us to check into the room. We called from the room (11am) to ask for an earlier than 3pm check-in. We arrived at noon and were informed the room wasn't ready. Apparently, the rooms with two beds had not been cleaned yet. So we went into town for lunch, came back, and the room still wasn't ready. We ended up getting in at 2pm. So the hotel fulfilled it's policy by getting us in before 3pm but they did know we were in town and to top things off, we're clear that we had a car sick pooch. I would have appreciated them chaging the housekeeping plan to accommodate us a little earlier.

But having said that, it was all up hill from there. The bar is good. The food was good. The folks at the front desk are very nice. The concierge personnel are friendly. They had nice live entertainment on Saturday night. The location is ideal. In fact, we had a very short walk to the beautiful Catholic Church for mass on Sunday. And the rooms are great. They are big, and comfortable, with a great big shower.

I recommend this hotel to anyone. It was especially good for me with my two dogs in tow.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara K, General Manager at Hotel Indigo Asheville Downtown, responded to this review, April 26, 2013
Thank you for your feedback about your recent stay with us. Please accept my apologies you were not able to check-in early. Please know we always strive to accommodate our guests and I'm sorry to hear we were not able to do so upon your arrival.
Please come visit us again soon!
Warm regards,
Barbara Kulwiec
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 8, 2013

I love Indigos. They are comfortably quirky with decor unique to their location. This one in downtown Asheville is no exception. I stayed there one night this past winter; visited the Grove Arcade,met friends for dinner, stopped by a local Cuban nightspot, had an after-hours coffee....all within walking distance of the hotel. The staff was friendly and gracious, and the room was as comfy as any I have ever enjoyed. This has become my go-to place whenever I visit Asheville!

Room Tip: I had a room on the "town" side ( not facing I-240) , and it was very quiet.
See more room tips
  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chapel Hill, North Carolina, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed April 5, 2013

Very hip and comfortable ambiance. Contemporary decor, comfortable bed, and a very spacious bathroom. Would have wished to be slightly closer to downtown restaurants and shops. Room was comfortable, attractively decorated, and quiet.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Hotel Indigo Asheville Downtown? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 60 Hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Complimentary parking allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Priceline, Booking.com, Expedia, Travelocity, Hotels.com, Orbitz, Odigeo, TripOnline SA and Jetsetter so you can book your Hotel Indigo Asheville Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hotel Indigo Asheville Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.