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“Clean and comfy.” 4 of 5 stars
Review of Hotel Indigo Asheville Downtown

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Hotel Indigo Asheville Downtown
3.5 of 5 Hotel   |   151 Haywood Street, Asheville, NC 28801   |  
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Ranked #15 of 58 Hotels in Asheville
Certificate of Excellence 2014
GreenLeadersGold level
Huntsville, Alabama
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Clean and comfy.”
4 of 5 stars Reviewed February 5, 2013

This hotel is beautifully decorated and well-kept. The bed was comfy and I was able to take an afternoon nap without being disturbed by noise. It is in a great location as well! I was within walking distance of everything in downtown Asheville. My only complaint is the parking. There is not a lot of it and the spaces are pretty tight. Luckily I didn't have too much use for the car anyway.

  • Stayed July 2012, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVL-Indigo-AGM, Manager at Hotel Indigo Asheville Downtown, responded to this review, February 22, 2013
mfosdyck,
Thanks for taking time to share your Hotel Indigo experience. I am glad that you enjoyed your stay. I know that parking on high volume nights can be an issue. After the valuable feedback from our guests, we are in the final stages of rolling out our new valet service. We hope that this will help to eliminate any frustrations from our guests in regards to parking.
Thanks so much,
Henry Rice,
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,086 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (298)
Date | Rating
  • Danish first
  • English first
  • German first
  • Any
English first
Charlotte, North Carolina
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 4, 2013 via mobile

Tried staying there once before but they were full.
Only 2 cons for this hotel for me.
The shower wasn't good at all. Huge beautiful shower but no water pressure at all...showers and sleeping are my top requirements in accommodations
The bed was great! Clean comfy but the shower made us miserable.
The second thing is the elevators take forever! We used them a lot coming and going and even when empty it took forever
The hotel is beautiful convenient and the staff is above and beyond.

  • Stayed February 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVL-Indigo-AGM, Manager at Hotel Indigo Asheville Downtown, responded to this review, February 22, 2013
Tempi8541,
Thank you so much for reviewing our hotel! I am glad that you enjoyed your stay, and apologize for any loss in water pressure. I will investigate further with our Chief Engineer to make sure that any problems are resolved.
I liked the heading of your review, especially! Yes, the cast did stay with us and we had several months to get to know them quite well. Next time you come, maybe we can even share some stories with you! :)
Thanks again,
Henry Rice,
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 1, 2013

Perfect place to stay in Asheville. Easy walking distance to restaurants and shopping. The interior is contemporary and stylish. The restaurant was great for breakfast and the staff was courteous and helpful.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WS, North Carolina
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 30, 2013

Great experience, will definitely stay here again when we come back to Asheville. To best describe this hotel, if the W hotel and the Holiday Inn were to mate, this would be their offspring. The Inigo is somewhere in between the two. Very modern and posh but not quite as refined as the W. Overall for the price of the rooms, a great value. As for location, this place is ideal; easily walk-able to tons of great restaurants.

Travelling with our pet English Mastiff can be a challenge but this hotel was great, they even had dog treats at check-in. We've been to Asheville four times now, and this has been the best place to stay so far.

One thing I don't understand though are the room doors, they seem like they were built to withstand a nuclear holocaust. Not a complaint, just an observation.

Room Tip: Top floor for best views!
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVL-Indigo-AGM, Manager at Hotel Indigo Asheville Downtown, responded to this review, February 22, 2013
PTir82,
I am glad that you enjoyed your stay with us, and thanks for such a wonderful review! Yes, we love our four-legged guests as much as our two-legged ones! You and your Mastiff are always welcome at our hotel.
As for the doors, this hotel was built to exact specifications when it came to safety. Being a high-rise buiding, the doors are meant to keep you as safe as possible in case of a fire. Our fire safety system is top of the line and we take our guests' safety and security very seriously. :)
Make sure to let us know when you return so that we can prepare a very special treat for your pet next time!
Thanks again,
Henry Rice,
Assistant General Manager
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WNC
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 27, 2013

We live locally and stayed here for five nights after a fire in our basement. While not the most inexpensive, we were able to get a fairly reasonable rate. The bed was extremely comfortable and the bathroom was quite nice. They provide decent towels and bed linens, shampoo, conditioner, lotion and nice soaps, a Keurig coffeemaker and coffee, and purified water in the vending area. We ordered dinner from the restaurant one night - just sandwiches but they were tasty although a bit overpriced. Overall it was a nice stay.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AVL-Indigo-AGM, Manager at Hotel Indigo Asheville Downtown, responded to this review, February 22, 2013
MarthaStu,
Thanks for taking the time to review our hotel. I am pleased that you enjoyed your stay with us and value your feedback. I hope that all is well back home! I hope that you will have a chance to stay with us again (although under hopefully better circumstances).
Thanks so much,
Henry Rice, Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Holly Springs, North Carolina
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 26, 2013

The staff is so nice and helpful, the hotel is spotless and nicely decorated, the food/drinks at the bistro downstairs are great! The rooms are large and the bathrooms have lots of counter space. The shower is awesome! We will definitely be back!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Indigo Asheville Downtown

Address: 151 Haywood Street, Asheville, NC 28801
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #15 of 58 Hotels in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Indigo Asheville Downtown 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hotel Indigo Asheville Downtown reflects the city itself- vibrant, eclectic, soulful, and embracing! Come and experience this boutique hotel in the heart of downtown. Complimentary parking allows you to leave your car- and cares, behind, as you explore this unique area! Spacious rooms, full-service bar and bistro, and spa-inspired bathrooms complete with Aveda products, ensures your stay will leave you feeling pampered and renewed! ... more   less 
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