We could not be more pleased with our recent stay at the Brookstone Lodge. Warm and inviting lobby with smiling faces, helpful and friendly staff.
I think one reviewer mentioned the carpet was outdated and the place was not fancy. No, it’s not an Aspen resort, but it's fine with a ‘lodge’ style.
Honestly, this was a simple hotel but not old or outdated or worn out. We changed travel plans and had a non-refundable room at a Hampton the first part of our trip, but had to find somewhere else for the second part and they had a great rate and the reviews looked safe.
We checked in and felt like we had a giant room after our (also positive) stay at the previous hotel. Good size, COLD fridge, microwave, coffee maker and supplies, drawers & cabinets for food as well as counter space for ‘cooking.’ The AC/Heater was in the wall under the window which may seem old fashioned but the temperature was never uncomfortable. And we did use both heat and air during our stay.
The flat screen TV was mounted high on the wall which left space on the desk as well as the dresser (with 3 deep, roomy drawers). We also had a chair, loveseat and coffee table in our double queen room. Again, compared to our previous accommodations, the closet seemed enormous and FULL of hangers, complete with iron. The view was of the roadway and the hill beyond (actually the back of the hotel).
Bathroom had good sized counter space (from wall to wall-good for pushing all your toiletries to the side) and wall mounted dispensers for shampoo (can’t remember the brand) and bath wash (Dial, spring water fresh, I believe) as well as a hair dryer. Biggest complaint I can muster is that you had to hold the handle on the toilet for a couple of seconds and it was a little loud. But not the scary-sonic-blast-sound I’ve heard in other places.
I think I remember a comment about the shower lacking pressure which DID make me nervous. I’ve had to use an ice bucket to collect water to wash my hair; not something I want to do again. No problems here, though. Great pressure, though you could not adjust the ‘pattern.' Actually worked well for both of us even though we constantly switch the spray pattern back and forth at home. Also, the water stayed in the tub area during the shower!
On the first morning, I stepped out and asked the maid for more towels, she asked for our used ones and offered to bring even more. Like everyone else there, she was always very friendly.
The last night we headed to the indoor pool; it was not heated but not cold. The hot tub was very nice. Control was on the wall, jets were strong and water hot; roomy enough for strangers to enjoy without being uncomfortable.
Breakfast had yogurt, eggs and huge, juicy, thoroughly cooked sausage links, coffee, creamer, muffins, a few cereals, juices, milk, fresh made waffles....trying to think of anything they didn't have! You can see the dining room from the lobby. It’s not tiny but they present such a good spread, they are crowded! They was a meeting room with long tables and chairs open across the hall so once you made your plate there no problem with finding a place to eat.
I just can’t think of anything negative about the place. There is NOTHING wrong here. After being in town at the other hotel, when we left from Brookstone, we missed our turn to Biltmore because we couldn’t believe it was so close! VERY convenient. HIGHLY recommended.
We already know it’s the first place we’ll look for a room the next time we go back.
- Also Known As:
- Brookstone Hotel Asheville
- Official Description (provided by the hotel):
- Brand new hotel! Experience the charm of a mountain lodge just minutes from Biltmore Estate, downtown Asheville, Blue Ridge Parkway, and the area’s finest shopping and dining. Amenities include a complimentary deluxe continental breakfast, indoor pool and hot tub, wireless internet, fitness center, and much more. Some in-room amenities are 32" flat screen HDTV, granite tub and vanity, microwave, coffee maker, mini-refrigerator, and hair dryer. We are independently owned and operated. AAA-3 diamond rating. ... more less
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