We booked a premium site and had my parents joining us for an RV site. We had a problem and booked the wrong date. To shorten it the women called the day we booked and was extremely aggressive and rude.She was raising her voice and became nasty. I was actually thinking someone was prank calling me because she was so rude. I ended up hanging up on her and she called me back. She said I needed to get this straight because we were screwing her? I was honestly so shocked I didn't know what to do or say. It got so bad I hung up on her. She called back and said she was not no way in hell giving us a refund but would give us a crappy overflow spot but we would not get a refund for the extra we paid for. After talking it over with the other parties we decided to hell with this place and this women we ended up paying for a place we didn't go to. I hate to be so negative but if you read around this women is mentioned many many times and she is serious problem. I wish I had listen to those reviews but I have never encountered anyone this bad on my travels and we are in the airline business. So we paid for a site we never even seen and I really urge anyone who is thinking of going to stay far away unless it comes under new ownership..
- Official Description (provided by the hotel):
- Serenity in the heart of the Blue Ridge Mountains with panoramic views, 4-5 miles of hiking trails and a "catch and release" fishing pond. Come experience the peacefulness and calm of nature on top of Goldview Knob while being in such close proximity to downtown Asheville, whitewater rafting, horseback riding, waterfalls, and the Biltmore Estates. ... more less
- Also Known As:
- Campfire Lodgings Asheville