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“Spectacular view, not-so-great customer service” 4 of 5 stars
Review of Campfire Lodgings

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Campfire Lodgings
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116 Appalachian Village Road, Asheville, NC 28804   |  
Hotel amenities
Sainte-Julie, Quebec
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
27 helpful votes 27 helpful votes
“Spectacular view, not-so-great customer service”
4 of 5 stars Reviewed February 11, 2012

We pulled into Campfire Lodgings at 7pm on an August summer night to find the office closed. We had not called ahead to make reservations because we were driving about 8hrs from the Outer Banks and weren't sure we were going to make it to Asheville as planned. Because we were tent camping and all of the tent sites were empty, we decided to set up camp, leave a phone message at the office indicating which site we were on, and just pay in the morning. I have to say that they seemed upset in the morning that we had done this. Personally I was a bit surprised that the office was closed by 7 in high season.
Aside from that, the views are everything that is promised - especially at 6am when the kids got up! The best spots are reserved for RVs which was disappointing for us, but understandable since this RVs represent most of the clientele. We got to stay in a lovely wooded sight with the bears (We luckily didn't spot any but one was seen just before our arrival on the site).

  • Stayed August 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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101 reviews from our community

Traveler rating
    54
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    12
    2
    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Any
English first
Chattanooga, Tennessee, United States
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2011

What a amazing campground !! Super Management and Very Helpful , Our site had a beautiful view central to everything in the Park. The Restrooms were super clean w/ abundant Hot water. which was great considering how cool it got during the nights in November. Can't wait to plan out next trip to Asheville.. Will be booking future reservations here ! Thanks for the Great Experience !

Max & Carol HIme - Tennessee

  • Stayed November 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kernersville, North Carolina
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
41 helpful votes 41 helpful votes
1 of 5 stars Reviewed October 4, 2011

Beautiful campground but the rudest manager (she may be the owner?) we have ever met. We were going up the steep little road to the entrance when we were stopped by a woman in a Dodge Ram truck. She looked at me and said in a disgusted voice, "May I Help You?". Not knowing who in the heck this woman was, I told her I was just headed to the campground. She rolled her eyes and said, "THIS IS THE CAMPGROUND! - DO YOU HAVE RESERVATIONS?". I said no and she replied "WELL WE'RE FULL". There was a moment of silence as my wife and I sat there stunned and I said OK, we'll turn around. She said nothing and just drove off. We went on up to the campground entrance,turned around and left. We were so shocked by the rudeness, we both sat in silence except for the occasional "WHAT A WITCH!" we would each exclaim from time to time. I've been camping for many years and never ran across anyone that rude. WE WILL NEVER GO BACK.

  • Stayed October 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bowling Green, Kentucky
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 25, 2011

This campsite D9 was very comfortable, beautiful and quiet. We did not have a bad experience with management and found the campsite host and hostess were friendly and helpful. We arrived after hours to a well organized packet explaining rules and regs and a map to the site. Thank you for a great camping experience and we will be back the next time we visit the Asheville area!

  • Stayed September 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Fort Lauderdale, Florida
2 reviews
5 of 5 stars Reviewed September 25, 2011

This was my second stay at the camp site. Most times, the sequel doesnt live up to the original, however, this place does. The site is super clean, the views are spectacular. Andee and the staff are extremely helpful. I dont know what happened with the previous reviewer, however, Andee accomodates . Rv's arent stacked on top of each other, plenty of space to provide an intimate atmosphere, with a viewing area for those not able to stay in a premium space with a view of the mountains.
Its very dog friendly with trails to walk your dog. Even the laundry facilities are good, nice large washers, and I mean, how often do you find dryers that dry totally on one cycle! Minutes from Asheville, Mitchell loves this place! Thanks for everything Andee, we will be back soon.

  • Stayed September 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Charlotte, North Carolina
2 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed August 23, 2011

We booked a 2-night weekend campsite. Several days before the trip, I called Ande to let her know that unfortunately something came up and we could only stay one night. I was aware of the two-night minimum, but asked if we would be able to get some of our money back since we weren't staying both nights. She said, "we can work something out when you get here." Upon arrival, Ande was nowhere to be found and the gentleman behind the counter basically said all he does is sweep. "Call Monday." Uh, Ok. I get in touch with Ande this week and these were her exact words when I asked again about the partial refund, "Yeah, that's not going to happen." As beautiful as the place was, I would never go back.

  • Stayed August 2011, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 27, 2011

We stayed at Campfire Lodgings last week and could not believe the view and how clean/beautiful it was. We were in a travel trailer and not on the premium sites but our view was still fabulous. Matt was one of the best campground hosts we've ever met. He was extremely helpful, friendly, fun to talk with, and a hard worker from what we saw. He always put a smile on our face. Matt, thank you again for the toothpaste samples so we didn't have to make a run into town again. :) Campfire Lodgings and Matt are both A++ in our book!

Room Tip: they also have cabins and yurts to rent.
See more room tips
  • Stayed July 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Campfire Lodgings

Address: 116 Appalachian Village Road, Asheville, NC 28804
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #9 of 20 Specialty Lodging in Asheville
Number of rooms: 8
Official Description (provided by the hotel):
Serenity in the heart of the Blue Ridge Mountains with panoramic views, 4-5 miles of hiking trails and a "catch and release" fishing pond. Come experience the peacefulness and calm of nature on top of Goldview Knob while being in such close proximity to downtown Asheville, whitewater rafting, horseback riding, waterfalls, and the Biltmore Estates. ... more   less 
Also Known As:
Campfire Lodgings Asheville

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