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“Great deal and location” 4 of 5 stars
Review of Sleep Inn West

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Sleep Inn West
2.5 of 5 Hotel   |   1918 Old Haywood Road, Asheville, NC 28806   |  
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Hotel amenities
Special Offer
Choice Privileges Points
Ranked #9 of 58 Hotels in Asheville
Certificate of Excellence 2014
Burlington, NC
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
Reviews in 12 cities Reviews in 12 cities
19 helpful votes 19 helpful votes
“Great deal and location”
4 of 5 stars Reviewed May 23, 2010

Hotel was VERY clean and quiet. Very friendly staff. FREE internet and computer use in the lobby. VERY good continental breakfast with hot items (eggs, sausage, make your own waffles, gravy, biscuits, oatmeal), cold (Activa yogurts, cereals, pastries, breads and muffins) and juices/coffee. Enjoyed our stay and would definitely stay again for the price when in Asheville. The exercise room is small but equipment clean and in good working order.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, May 28, 2010
Thank you so much for your feedback! We are thrilled that you enjoyed your stay and can't wait to see you again!
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594 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lubbock
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 14, 2010

Elevator didn't work and hot water was off when we arrived. Room was clean though and staff helpful. Repairs were made before we the evening was up.

Stayed March 2010, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Desk Manager at Sleep Inn West, responded to this review, March 19, 2010
Thank you for taking the time to post your review! We apologize for the maintenance problems during your stay and hope it did not cause too much inconvenience. Both of these problems have been resolved. We look forward to seeing you again!
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Durham, NC
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 of 5 stars Reviewed March 8, 2010

An excellent rate and experience, but unfortunately they were currently having problems with the hot water heater. We had lukewarm water. The hotel did not offer any dispensation or redress for the inconvenience.
Otherwise, the room was comfortable and clean.

  • Stayed March 2010, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Desk Manager at Sleep Inn West, responded to this review, March 14, 2010
We appreciate your comments on your recent stay with us. I sincerely apologize for the inconvenience our hot water problems caused you. The issue has thankfully been resolved! Make sure to call us directly and mention your previous stay to get our best rates the next time you are visiting Asheville.
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Franklin, NC
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed December 19, 2009

We had no complaints at all. Everything was as we expected at a Choice Privileges motel. Clean - Comfortable - Completely Enjoyable
The Biltmore Package is a real cost saver. The Biltmore Estate at Christmas is a treasure to behold.

  • Stayed December 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Desk Manager at Sleep Inn West, responded to this review, December 23, 2009
Thank you so much for your feedback! We offer our Biltmore packages year-round, so if you want to come back to see their flower carpet in the spring or the changing leaves in the fall, we would love to have you back!
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north carolina
1 review
5 of 5 stars Reviewed October 8, 2009

the rooms were very clean and roomy, bed was very comfortable, breakfast was great, staff was great!

  • Stayed October 2009, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Desk Manager at Sleep Inn West, responded to this review, October 9, 2009
We're glad to hear you had an enjoyable stay! We would love to have you back anytime you are in the Asheville area.
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Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 6, 2009

Knowing my husband and I would be staying in Asheville for eight days, I wanted a clean, safe motel at a reasonable price. By calling the hotel directly, I was able to find a city special that was $20 lower than the best internet pricing. Since the motel was totally renovated this year, the place was immaculate! The room was perfectly kept and had both a refrigerator and microwave oven. The free breakfast even included two types of eggs, homemade biscuits, and some type of meat daily. It even had a small, but very convenient free business center and exercise room. Every day the entire eating area and lobby were completely washed. Everyone, including the general manager, personally knew us and went out of his or her way to provide wonderful suggestions for dining, activities, etc. Needless to say, I would hightly recommend this motel to anyone looking for a gem at bargain pricing.

  • Stayed September 2009, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Desk Manager at Sleep Inn West, responded to this review, October 9, 2009
We are so happy you enjoyed your stay... we truly appreciate your response! We hope you'll stay with us the next time you are in the area!
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Southampton, MA
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 5, 2009

We were leaving before breakfast in the morning, but the manager made sure there was food available for us before we dashed out the door.
Other family members staying had a nice stay, also.
Second time we have stayed in this hotel in the last year.

  • Stayed September 2009, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Asheville
#9 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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