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“Rest and Rejuvenation” 5 of 5 stars
Review of Sleep Inn West

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Sleep Inn West
2.5 of 5 Hotel   |   1918 Old Haywood Road, Asheville, NC 28806   |  
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Ranked #10 of 57 Hotels in Asheville
1 review
2 helpful votes 2 helpful votes
“Rest and Rejuvenation”
5 of 5 stars Reviewed May 12, 2014

My stay at Sleep Inn was very restful. The property and room is beautiful, the staff friendly and the bed was Oh so comfortable. Most helpful to me was the assistance I received from the front desk associates. Justin's calm and helpful manner made the checking-in process easy, even though I was tired and spacey from travelling. He went the extra mile to assure I had just the right room for me and that all that I need was made known to me. What an amazing front desk associate he is!
They provide a computer for patrons to use. I needed to write 2 essays for school, but was having trouble understanding the pc. Krutika, cheerfully and with skill, came to my rescue several times and answered my questions, showed me how to work the computer program and to save and send my docs. She was helpful and encouraging, and I can see she is an incredible asset to Sleep Inn. My stress over the computer tasks I had to complete lessened so much that I will stay extra nights here to enjoy this beautiful town. Laura T

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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533 reviews from our community

Traveler rating
    320
    147
    37
    18
    11
See reviews for
143
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25
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 11, 2014

Had an excellent stay at this hotel, staff (Ryan and Josh, the main two I spoke with along with everyone else) were over the top helpful with directions, recommendations, and any accommodations we needed. Breakfast was great with multiple options to choose from. The hotel was also clean from top to bottom in every aspect, a big plus. This hotel was also very affordable and convenient to all surrounding areas. The overall experience at this hotel was great, I will be staying at this hotel when I return to Asheville.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
italy
Top Contributor
76 reviews 76 reviews
61 hotel reviews
Reviews in 62 cities Reviews in 62 cities
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed May 10, 2014 via mobile

We arrived on a weekend when a popular festival was going on and they accepted our coupon. So we had a great deal. The double queen bed room was very nice and confortable and the guy at the reception friendly and helpful.

  • Stayed April 2014
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 8, 2014

I stayed here a few weeks ago and it was a total waste of money. We were given a non smoking room on the third floor. The entire floor smelled like stale smoke. When we were moved to the second floor the room smelled like mold and some type of cleaning product. How hard is it to keep a hotel livable? When we complained about the smoke smell the owner didnt seem to care. He barely looked at us, said he was sorry, and moved our room to the other smelly one.
The breakfast was the usual for a cheap hotel.

Its also miles outside of downtown.

Room Tip: Not the third floor.
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Green Features: There are none, come on this is asheville. Every other place in town separates compost and all kinds of stuff. Zero care here.
  • Stayed April 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashburn, Virginia
Top Contributor
53 reviews 53 reviews
41 hotel reviews
Reviews in 41 cities Reviews in 41 cities
99 helpful votes 99 helpful votes
2 of 5 stars Reviewed May 4, 2014

We needed a room for a night and a morning breakfast, so we booked this hotel last moment using AAA rate. It was a disappointment. Room looks updated but using very cheap stuff, shower was in a bad shape. Room is a very small size. The main factor we didn't like - room smell, it was a moldy smell , maybe coming from carpet. Fridge had food leftover from previous room guests. Breakfast was poor, with no egg option, so we ended up going to have breakfast outside of hotel. Breakfast room was small, has 2 tables outside but people was smoking there and we couldn't use tables there. For sure it was our last visit to Sleep Inn chain.

Stayed May 2014
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 3, 2014

The rooms and overall feel of the hotel was very nice. My wife is a little pickie when it comes to hotels but she found this one to be of satisfaction. Scott, the man working the night we were there made sure we were comfortable, and went above and beyond to find the bottles of water we asked for.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Revere, Missouri
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2014

This hotel was excellent, clean, good location and exceptional staff. I especially want to comment on Justin and Scott at the front desk. They were friendly and very helpful with directions, maps, etc. I would highly recommend staying here, very good value.

  • Stayed April 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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