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“Very impressed!!” 5 of 5 stars
Review of Sleep Inn West

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Sleep Inn West
2.5 of 5 Hotel   |   1918 Old Haywood Road, Asheville, NC 28806   |  
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Ranked #10 of 57 Hotels in Asheville
Savannah
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very impressed!!”
5 of 5 stars Reviewed July 24, 2013

I can see why this hotel won the Choice Hotels Gold Award. As a former hotel employee, I look for service first & foremost. My husband, son & I stayed for one night during our quick Asheville stop. Our room had two double beds and was recently updated. Very fresh & clean. The staff was so friendly and made us feel right at home!
We were so impressed with the hotel overall, and it came with a great price! We had spent three nights previously at a much more expensive hotel in GA and did not receive the superior service we did at the Sleep Inn West.
Keep up the great work. We will be sure to recommend your hotel!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, August 1, 2013
Thanks so much for taking the time to tell folks about your great experience here. We are proud to be Asheville’s top-rated Choice Hotel and service is a big part of that. If we hold up to the discerning tastes of a hotel professional, we feel pretty good about the work we are doing. Thanks again for staying with us and best of luck in all your future travels!!

-Josh, Front Desk
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528 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
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  • French first
  • German first
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English first
Top Contributor
105 reviews 105 reviews
16 hotel reviews
Reviews in 46 cities Reviews in 46 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed July 24, 2013 via mobile

Located up the hill and a little hard to find. Turn at the corner with the BP gas station and Leonard's Auto Sales. Stayed 3 nights and was not disappointed. Clean rooms with flat screen TV, m'wave, fridge with freezer, friendly and helpful desk attendants, continental breakfast, guest washer and dryer on 2nd floor. Easy access parking and luggage carts to help you with your things.Beautiful view of the mountains if you are fortunate enough to get a room on the back side of the motel. The area has some decent restaurants and is only a few minutes via I-40/ I-240 from downtown. And the motel is very reasonable priced. Much less than I had paid at other places on this trip. One drawback- no tub only a large shower.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, August 1, 2013
Thank you so much for recommending our hotel! The entrance can be a little tricky, but if folks ever have trouble finding it they can call us toll-free at 1-866-901-1033. Myself or another front desk agent can give you directions- we’re at the desk 24 hours a day! We are so glad you enjoyed our reasonable prices and convenient location. In the future if you’d like a tub in your room, let us know- we have a few rooms with bathtubs available. Thanks again for staying with us- we enjoyed having you!!

-Josh, Front Desk
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Maryland
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 22, 2013

We decided to stop for a couple nights on our way south to see Biltmore. The hotel was comfortable, and location was surprisingly good, very easy to get into downtown Asheville. The staff was great and this was the best hotel on our "tour of the South."

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SleepInnAGM, Front Office Manager at Sleep Inn West, responded to this review, August 1, 2013
We decided to stop for a couple nights on our way south to see Biltmore. The hotel was comfortable, and location was surprisingly good, very easy to get into downtown Asheville. The staff was great and this was the best hotel on our "tour of the South."

Thanks for choosing Sleep Inn West for your swing through the Asheville area. Lots of folks choose to stay with us when the come to see the Biltmore- we are just minutes away and we offer Biltmore packages that include a hotel stay, tickets to Biltmore, dinner and a bottle of wine. We are glad that our service holds up compared to other hotels and we strive to provide guests with the best possible experience of Asheville. Thanks again!!

-Josh, Front Desk
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Middlesboro, Kentucky, United States
1 review
4 of 5 stars Reviewed July 21, 2013

The room was clean and cozy. Nicely updated with fresh paint and decor. The Biltmore package was a great little getaway for my husband and I. The staff was very friendly when checking in and out. The free breakfast was good.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2013

Second time in Asheville, first time at the sleep inn. Wonderful location, clean, comfortable beds. Large walk-in shower with great water pressure. Downtown was very easy to get to as was the zip line course a few miles away. Breakfast was nice. Variety of healthy foods, eggs, waffles, fruit. Staff very helpful when I asked them about local fishing. They printed out several pages of area fishing information for us to take with me. Good local restaurants nearby.

Room Tip: Ask for mountain view.
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GA
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 21, 2013

Clean, comfortable and very friendly people. From check in to check out, a good experience. Knowledgable front desk folks with easy to follow maps of the area. We asked for a quiet room and got one with a view of the mountains. We'd stay again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 20, 2013

I have never been to this area before and they were very helpful with information on what to see and do. The room was spacious with a flat screen TV and very comfortable beds. The sh
ower was amazing and breakfast was pretty good and fresh. Also I'd ask for a mountain view room.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sleep Inn West

Address: 1918 Old Haywood Road, Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#4 Business Hotel in Asheville
#11 Family Hotel in Asheville
#13 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sleep Inn West 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Sleep Inn West is conveniently located off Smokey Park Highway, just minutes from the Biltmore Estate, Biltmore Village, the scenic Blue Ridge Parkway and historic downtown Asheville. This Asheville, NC hotel is also just minutes from the University of North Carolina at Asheville. A variety of restaurants, movie theaters, and shopping centers can be found in the surrounding area. The hotel is next door to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. The meeting space can accommodate up to 20 people and is available for most business functions. All spacious guest rooms feature hair dryers, irons and ironing boards, coffee makers, oversized walk-in showers and cable television with free HBO. Non-smoking, handicap accessible and mountain-view rooms are available. ... more   less 
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Also Known As:
Sleep Inn West Hotel Asheville
Sleep Inn Asheville
Asheville Sleep Inn

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