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“So much chlorine!” 4 of 5 stars
Review of Fairfield Inn Asheville South

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Fairfield Inn Asheville South
2.5 of 5 Hotel   |   11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)   |  
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Ranked #40 of 59 Hotels in Asheville
GreenLeadersSilver level
Atlanta, Georgia
1 review
“So much chlorine!”
4 of 5 stars Reviewed April 12, 2013

Hotel was in a good location for our trip, and was clean. Breakfast was appreciated, but a bit bland and definitely understaffed. My kids were very excited to wind up their day in the pool and hot tub, but the chlorine was so overpowering we could hardly breathe and my youngest ended up leaving after just a few minutes because her eyes stung so much. The staff opened the door to outside and the pool area after we notified them of the problem, which helped a bit with the breathing aspect, and said they would request the levels be checked the next day.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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186 reviews from our community

Traveler rating
    55
    71
    32
    18
    10
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54
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
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English first
Wisconsin
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
4 of 5 stars Reviewed April 7, 2013

Stayed for 3 nights the week before Easter. Had a nice sized room with a comfortable king bed and small sofa. Had a problem with the bathroom sink stopper being broken and advised the front desk. Wasn't fixed the first day but was fixed by the second day. The hot breakfast was good. Convenient to the interstate and not that far from down town (or uptown as they say in Asheville). The parking lot is a little hilly, so going to and from the car with suitcases could be difficult for some. All and all for the price, my husband and I were very satified with our stay and wouldn't hesitate to stay here again and recommend to others who are planning a visit to Asheville.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed March 31, 2013

When we arrived this afternoon, exhausted after a tiring drive over the mountains, we were confronted with incompetence by the girl at the front desk. There were no luggage carts...she said, "well, I only have three. You will have to wait till one comes down!" Ten or so minutes later, she called someone in maintainance, only to discover he was no longer at work. So, finally, my husband and I, senior citizens loaded down like pack mules with no cart, staggered our way to our room, only to find neither key worked!

We have stayed here before because of its convenience, and probably will again, but this hotel didn't have its best game this Easter Sunday.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tupelo, Mississippi
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 29, 2013

We always stay here when we go to Asheville. Hotel is easy to locate and very near the Biltmore estate. We have stayed here about 10 times now but this is the first time we filled out a review. The hotel is recently renovated which is quite nice. I like the new look. THe breakfast is always very nice to have in the morning. The staff is very attentive and knowledgeable of the area. All in all a great place to stay!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cincinnati, OH
Level Contributor
313 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 stars Reviewed February 28, 2013

Stopped here while travelling to Florida and was pleased with the price, service, location (Exit 33 off I-26) and quality of the room. This was as nice as some of the the more upscale Courtyards and you get a free breakfast to boot! Our room was spacious, had a sofa, king bed, upgraded bathroom with glass-walled shower, big, flat screen TV, refrigerator, microwave and coffee maker. There is also high-speed internet and a small business center with computers and a printer. The building is 15 years old but has had some remodeling. A small "store" in the lobby sells snacks, soft drinks and even microwavable dinners. Free cookies at check-in!There are several nearby, reasonably priced restaurants and 5 miles away on I-26 is Biltmore Village featuring a wide variety of entertainment and upscale dining options. If you are looking for a place to spend the night (or more than one night) in the Asheville area consider this motel. It's close to the Biltmore Estate, as well. The spa was closed for renovation during our visit but we were just passing through so this wasn't a big deal for us.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 14, 2013 via mobile

Not only was this one of the quietest hotels, but the staff is so friendly. They must be the most down to earth nicest ladies working there. They go above and beyond for example, I left my IPad in my hotel room after checking out and getting to the airport. I was already through security before I had noticed, I called the hotel and they actually went out of their way to bring it to me at the airport. You all deserve more praise than I can fit into a short review. A million thanks to these people.

Stayed February 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review, February 20, 2013
Thank you for the exceptional review and the recommendation! We love treating all of our guests like VIPs. Thank you for the compliments on our staff and we will make sure to share your comments with the entire team. We look forward to welcoming you back soon and please let us know if we may be of any assistance in planning your future stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newnan, Georgia
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed January 30, 2013 via mobile

I've stayed at a bunch of Fairfield Inns now, and this is probably the nicest. Fairly new and in a great location for exploring the Blueridge Parkway, Biltmore, and Asheville. The front desk ladies are super nice and have been seriously helpful both times I've stayed there. The fresh-baked cookies are a great way to "come home" each night, and my kids love the pool.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim R, General Manager at Fairfield Inn Asheville South, responded to this review, February 20, 2013
Need2TravelGA,
Thank you for taking the time to write such a nice review of our property. I will share your comments with our front desk staff. We look forward to welcoming you back soon and please let us know if we may be of any assistance in planning your future stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn Asheville South

Address: 11 Rocky Ridge Rd., Asheville, NC 28806 (Formerly Wingate Inn)
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn Asheville South 2.5*
Number of rooms: 92
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Also Known As:
Fairfield Inn Asheville South Hotel Asheville
Fairfield Asheville
Asheville Fairfield Inn

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