I stayed this past weekend while visiting Biltmore House. We did a package that included the room and the tickets for the Christmas Candelight Tour. Everything was at the hotel as promised. The location was great. We stayed 2 nights. We had a small problem with the bathroom toilet but it was corrected shortly after it was reported. The room was quiet and clean. This location is also close to the farmers market, which we stopped by and bought several items.