My wife and I stayed at this Hampton two nights in August 2012 while I was in town for a golf outing. My wife shopped while I played poor golf. We have stayed in many Hamptons, Hampton Suites, and other Hilton family properties over the past 10 - 15 years. On the positive side, this one, like most Hilton properties, was clean, both inside and on the grounds, and our room was very clean and well appointed. The king size bed was very comfortable. Since this Hampton is not a “suite” hotel, the room, designated as a “King Study” (Room 414) was smaller than we are accustomed to in the Hilton studio or one bedroom suites, but it was fine for our purposes. Most of the hotel staff seemed personable and friendly. The free parking, and complimentary USA Today newspaper, breakfast and Internet access were provided, as I think they are in all Hampton Inns. We were on a non-smoking floor, and it was truly free of smoke smell. The hallways, unlike a lot of hotels, were air conditioned and comfortable as well.
I only rated the hotel 3 stars due to several relatively minor complaints, but when added together, they reduced my rating. I'd rate it 3.5 if I could. Our LG flat screen occasionally shut off for no apparent reason, and it was very difficult at times to get the channels we wanted. I assume there was a problem with the tuner or the remote, but it was sporadic. We were able to deal with it since we watched very little TV anyway. Secondly, our room, which was located overlooking the parking lot and indoor pool roof, had one window (see my photo of the view). Although it had a heavy room-darkening drape that covered most of the window, it was an inch or so short in height, and did not completely block out the light on the bottom or one side. Since the roof over the pool was white, and several parking lot lights are nearby, the light that reflected off the roof and leaked into the room was quite bright - both after dark, and in the early hours of daylight. Since I prefer total darkness when I sleep, the light leak made sleep somewhat difficult for me. My only other complaint was in connection with breakfast. Only three cereals were offered, all for children: Fruit Loops, sugar coated Cheerios, and Raisin Bran. I usually load up on unsweetened Wheaties, Bran Flakes, Grape Nuts, Corn flakes or Rice Crispies, but none were available. Scrambled eggs were available, but were burned up and dry on both days. When my wife asked an attendant if fresh eggs were available, her response, after looking at the brown and yellow dried up mess in the serving container, was “What’s wrong with these?” There was other food available, and I enjoyed the waffles, fruit and coffee.
The interior door to the only elevator was decorated with what I assume is a typical Hampton Inn banner, although I have never seen this specific one before. It pictured a baby wrapped in white bedding, followed by the words “sleep naked” (see my photo), then went on to state how great the bedding is. Cute, but probably not what parents of young children would want to explain to their curious little eyes.
Finally, and this is not a complaint, and did not effect me, but is just an observation for visitors unfamiliar to the area. The “Biltmore Square” part of the name of this hotel is somewhat misleading. Biltmore Village Square is located about 7 miles away from the Hampton Inn Biltmore Square. The hotel is fairly close to the Biltmore Estate property’s western perimeter, but some 7+ miles from the entrance to the Estate and the surrounding Biltmore Village shops.
All in all, a nice hotel, but bring a sleeping blindfold, and your own cereal....
- Official Description (provided by the hotel):
- Come experience the all new Hampton Inn – Biltmore Square located in beautiful Asheville, NC. We are conveniently located within just minutes from historic downtown Asheville, the world famous Biltmore Estate, and the Blue Ridge Parkway. All of our luxurious guestrooms feature brand new eco-friendly furnishings, plush bedding, 32’ HD flat-screen televisions, and complimentary high speed wireless internet. Start each day off right with our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. During your stay, relax in our newly renovated indoor pool and whirlpool spa to melt the stress of the day away, or work up a sweat in our state of the art fitness center featuring all new Precor® equipment. Make your mountain getaway one to remember at the award winning Hampton Inn – Biltmore Square. ... more less
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- Also Known As:
- Hampton Inn Biltmore Square Hotel Asheville
- Hampton Inn Asheville
- Asheville Hampton Inn