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“Housekeeping Service” 4 of 5 stars
Review of Hampton Inn Asheville - Tunnel Road

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Hampton Inn Asheville - Tunnel Road
2.5 of 5 Hotel   |   204 Tunnel Road, Asheville, NC 28805   |  
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Ranked #4 of 58 Hotels in Asheville
Certificate of Excellence 2014
Bluffton, South Carolina, United States
1 review
2 helpful votes 2 helpful votes
“Housekeeping Service”
4 of 5 stars Reviewed July 21, 2014

My wife and I recently spent 3 nights at this property. We were pleased with all aspects, from check-in, to breakfast, to cleanliness and security. However, we were most appreciative with the professional, courteous and helpful service given to us by housekeeping, specifically Debbie. We have some unusual needs when we travel and Debbie met each and every one of those with a pleasant attitude and a smile. She went beyond superb service by answering our questions about the area and helping us to understand our way around town. Her service alone would make us want to stay there again.

Room Tip: The highest fl,ooor the best.
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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778 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
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English first
Memphis, Tennessee
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 21, 2014

friendly and helpful staff and physical facility exceeded our expectations. Clean, bright and cheery. Location was away from busy downtown Asheville, but a very quick 5-10 minute drive away. Convenient to restaurants, grocery stores, etc. Convenient to main highway access for Biltmore, other parts of Smokey Mountain National Park.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, South Carolina
Senior Contributor
37 reviews 37 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed July 20, 2014

On a last minute decision, we decided to spend the weekend in Asheville. Many places were booked but we managed to find this place after another hotel did not work out. The room was very nice, updated with granite countertops, clean and quiet! We had a very nice stay. The breakfast was not wonderful, but adequate. I wish they had fresh fruit and better pastries. The pastries were stale. All in all we would come back to this hotel when visiting again. 5 minutes from downtown and 15 minutes from Biltmore, so location is excellent!

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 18, 2014

Good location, very helpful and courteous staff. We are usually pleased with Hamptons and this place was even better than the average Hampton. Front desk staff very friendly. Plentiful fresh coffee in the lobby, and renovated rooms are very nice.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

Our stay was great; clean rooms, friendly staff and great pool and fitness center. Free shuttle service to downtown Asheville is amazing! No parking worries or fees and very prompt service. Our driver, Niam Cash was excellent; very professional and courteous. We will definitely stay here every time we come to Asheville!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pinehurst, North Carolina
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 15, 2014

Before I even arrived, this staff was making us feel welcomed! I recieved a call from a lady asking if I had any special requests or needs to make my stay more relaxing. I asked for a smoke free room since my daughter has asthma and she assured me it would be taken care of ( and it was). I traveled to Asheville for a quick weekend getaway with my family. We were greeted by Reggie upon arrival. He was friendly and very knowledgeable of great activities in the area for our family to enjoy. He suggested going downtown to the Drum Circle that night and Looking Glass Falls in Pisgah National Forest for the next day (GREAT SUGGESTIONS!). We got to out room and it was clean & the beds were very comfortable. The indoor pool was a hit with our children who enjoyed it each night after we would return from our adventures. The breakfast was wonderful each morning and more than enough to keep us full all day while we checked out this beautiful city. The houseman was so friendly! He stopped and talked to the kids each time we passed and the housekeeper ( I don't know her name, but she had a gap in her teeth and a great attitude) was patient and helped us with extra towels, ect during our stay. The entire staff was great, our visit was relaxing and i would definitely recommend this hotel to friends in the future.

Stayed July 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

Very nice rooms, very clean, nice pool area! David our housekeeper was very helpful in suggesting things to do while visiting. He went out if his way to make sure our stay was comfortable. Staff very friendly will see y'all again next year... Thanks, Billy & Trish

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Asheville
#4 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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