We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic and warm!” 5 of 5 stars
Review of Hampton Inn Asheville - Tunnel Road

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Hampton Inn Asheville - Tunnel Road to your Saves list
Hampton Inn Asheville - Tunnel Road
2.5 of 5 Hotel   |   204 Tunnel Road, Asheville, NC 28805   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Book Early and Save!
Ranked #4 of 58 Hotels in Asheville
Certificate of Excellence 2014
Colorado
Top Contributor
373 reviews 373 reviews
80 hotel reviews
Reviews in 124 cities Reviews in 124 cities
151 helpful votes 151 helpful votes
“Fantastic and warm!”
5 of 5 stars Reviewed December 13, 2013

This hotel is so cute. The room was nice, I loved the décor. It was very comfy and home like. I slept so good on the bed. It was freezing when I arrived so it was nice to have such a warm, cozy place to stay. The room had a mini fridge and microwave. The breakfast in the morning was pretty decent with fruit, eggs, oatmeal, cereal, and breads. The workout room is tiny and was really hot (the only place I prefer to be cool) but I was lucky enough to be there alone. I can imagine it would really be uncomfortable if multiple people were working out.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, January 21, 2014
Hello! Thank you for taking the time to write a review about your recent stay with our property! We try very hard to make sure every room is perfect for each incoming guest. Our staff tries to do everything they can to accommodate every guest and I am happy to see that we did not disappoint! Thank you for your comments about the fitness center. We will use your feedback to improve. I want to thank you again for choosing Hampton Inn Tunnel Road and hope to see you again on your future trips to Asheville!

Sincerely,

Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

778 reviews from our community

Traveler rating
    510
    199
    51
    10
    8
See reviews for
227
292
30
94
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Claremont, United States
1 review
5 of 5 stars Reviewed December 13, 2013

I travel for business a lot and this is one of the best Hampton Inn's that I stay in. The front desk staff are always friendly and the rooms are spotless. The location is excellent - close to shopping and many food options. The only negative is the price - it is considerably higher than the other Hampton Inn's in Asheville.

  • Stayed December 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, January 21, 2014
Hi! Thank you for taking the time to write a review about your recent stay at our hotel. We have a lot of business travelers that stay at our property because of our location and proximity to downtown. Our location is also the reason that our prices may be slightly higher than those farther from downtown. We understand that guests pay a lot of money to stay at a hotel, and we try our very best to make sure that the hotel is clean and meets and exceeds expectations. We want you to get your money's worth! Thank you again for choosing Hampton Inn Tunnel Road and we hope to see you again on your next business trip to Asheville.

Sincerely,
Jessica Jacks
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 12, 2013

Stayed over Thanksgiving. Lovely rooms, very comfortable beds. Refridge and microwave in the room. Wonderful little sitting area with a fire place in the lobby. Tea/coffee/hot chocolate available all day long. Excellent FULL breakfast in a very pleasant area in the lobby. The kids loved the pool and hot tub. Staff was very friendly and helpful. Convenient to the Biltmore and to downtown Asheville and right across the street from a Mall. Would definitely stay there again.

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, December 19, 2013
Thank you so much for writing such a glowing review of our hotel. I am so glad you enjoyed our lobby, pool, hot tub and our breakfast. I will share your compliments with the team. It is very important to us that our guests have a great experience and we are so glad you did. Thank you again! We look forward to seeing you during your next trip to the Asheville area!

Sincerely,
Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Connecticut, United States
1 review
5 of 5 stars Reviewed December 12, 2013

Spent a few days at this hotel for a ladies' weekend. The staff was extremely professional and friendly. Complimentary breakfast was fresh and offered a good variety. The fireplace in the lobby kept us warm and cozy. The Christmas decorations were a nice treat also. The rooms were spacious, clean and the beds were comfortable. Great stay. Close to the Biltmore Estate and the Asheville village.

  • Stayed December 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, December 19, 2013
Thank you so much for writing such a warm review for our hotel. I am glad that you all enjoyed our christmas decorations and our cozy lobby fireplace. I will be sure to share your compliments with our team. We hope to see you again on your next visit to Asheville.

Sincerely,
Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 11, 2013

When we got to the hotel we found out our room rate was $119 a night but going through TripAdvisor it cost us $135 a night. We purchased the ticket in advance without any cancellation. When we brought differences in price up with Hampton Inn staff they told us they couldn't do anything about it since we made the arrangements with you.

  • Stayed December 2013, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, December 19, 2013
Thank you for taking the time to write a review for our hotel. I apologize that the rates were lower at check in than when you booked through advance purchase. It is rare for that to happen and I can understand your frustration. I would be happy to personally help you with your next reservations. I hope that you will give us another opportunity to serve you on your next trip to Asheville.

Sincerely,
Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittburgh, United States
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 9, 2013

Initial impression:
The driveway to the hotel gave us the impression we were going to a resort. It was a divided driveway with trees in between and still in their Fall color. The room was beautifully appointed. The furniture was well placed in the room. The room was well lit and the amenities included a microwave, large refrigerator, beautiful wall pictures, Wifi, coffee pot, ice cube container, hair dryer, night light for night visibility to the bathroom, electrical outlets on table lamps, security with new door latch instead of the secuity chain. The room was impeccable.
Bathroom:
The bathroom was very clean with no signs of wear. Towels were meticulously placed. The wash cloths were rolled and stacked on the top shelf (nice touch). The small hand towels were hung and spaced under the bath towels. The bath towels were rolled and stored in their respective compartments. The lotions and shampoos were carefully placed on their plastic platform. Lighting in the bathroom was bright and enabled the occupant to wash and shave. The bathroom was very well done.
Breakfast Area:
The breakfast had a wonderful selection of food items. Hot items, during our stay, included omlets, ham slices, sausages, waffles and oatmeal. The breakfast buffet also included fresh fruit (not canned fruit) such as pineapple, blueberries, red grape fruit, and cantalope. There was also yogurt, pastries and bread. There were various selections for juices and coffee. There was plenty of seating and the area was very clean. The attendants kept replenishing all items for the guests before they were even asked. The breakfast was very well done.
Hotel Staff:
We made our reservation with Jennifer and she was very pleasant on the phone and when we met her at the front desk. We received a courtesy call from Reggie the day before our visit to confirm that we were still coming to this property. Reggie and Kendra were both at the front desk during our stay and they were most helpful with all our questions such as directions, places to eat, etc. Marquese was our room attendant and he was a very pleasant and helpful as well. All members of this hotel's staff were very accommodating, pleasant and they certainly made our stay a very welcome visit. We will most definitely stay at this hotel on our future visits.

Room Tip: We had room #518 that faced the front of the hotel. You could see the vehicles parked there and the...
See more room tips
  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, December 19, 2013
Thank you so much for taking the time to write such a thorough review for our hotel. I am so glad that you enjoyed your stay with us. I will be sure to recognize Marques, Jennifer, Reggie and Kendra for a job well done and share your compliments with them. We look forward to seeing you on your next trip to the Asheville area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bayamon, Puerto Rico
1 review
5 of 5 stars Reviewed December 5, 2013 via mobile

My experience in the hotel was very good. Clean room & bathroom, breakfast always hot, Wi-Fi was ok, staff would make sure everything was ok. Area is accessible once you get there. Thank you Cali, Jessica, Reggie, Maggie, Leroy and Cody for making the stay more enjoyable while I was in my business trip, your tips and recommendation on what to do and where to go were great. Hope you keep doing a good work and Merry Christmas to you all. Gun ho! (I think that was how its spelled)

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville - Tunnel Road, responded to this review, December 19, 2013
Thank you so much for taking the time to review our hotel and for your compliments on our team members. I am glad you enjoyed your stay with us and we hope to see you on your next trip to Asheville!

Sincerely,
Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hampton Inn Asheville - Tunnel Road? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hampton Inn Asheville - Tunnel Road

Address: 204 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Asheville
#4 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Asheville - Tunnel Road 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Orbitz, TripOnline SA, getaroom.com, Hilton Hotels, Hotels.com and Priceline so you can book your Hampton Inn Asheville - Tunnel Road reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

Owners: What's your side of the story?

If you own or manage Hampton Inn Asheville - Tunnel Road, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.