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“short distance to downtown Ashville” 4 of 5 stars
Review of Hampton Inn Asheville-Tunnel Rd

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Hampton Inn Asheville-Tunnel Rd
2.5 of 5 Hotel   |   204 Tunnel Road, Asheville, NC 28805   |  
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Ranked #4 of 57 Hotels in Asheville
Woodbridge, Canada
Senior Contributor
42 reviews 42 reviews
42 hotel reviews
Reviews in 32 cities Reviews in 32 cities
55 helpful votes 55 helpful votes
“short distance to downtown Ashville”
4 of 5 stars Reviewed December 28, 2012

Stayed here for one night and enjoyed the property very much. The swimming pool is indoor but there is a large outdoor deck to sit on and enjoy the fresh air and chirping birds. The property is tree lined and gives you a good outdoor feeling which is why many people visit this part of North Carolina in the first place. Blue Ridge Parkway is close by and just by turning right to leave property you can follow Tunnel Road all the way downtown. There is a Carrabas restaurant that is walking distance from the property. My only real complaints (and both very minor) is that when you exit the property you can only turn right and when entering the property the hill is very steep. Overall a great stay with very helpful staff and a bonus shuttle service to take you to downtown Ashville if you like.

Stayed August 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, January 14, 2013
Thank you for writing a review for our hotel. I appreciate you taking the time to share your experience with other travelers. I am glad you enjoyed the pool and the patio. I have always thought the patio is the best location at the hotel to relax and it is rarely used. I am glad you enjoyed spending time there. Thank you for being our guest. We hope to see you when your travels bring you back to Asheville.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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684 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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  • German first
  • Spanish first
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English first
Singapore
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed December 26, 2012

We stayed here over Christmas weekend, and thoroughly enjoyed the experience. I loved the fact that the duvet covers are washed after every guest. The beds were comfy; the breakfast was adequate, the gym and indoor pool with hot jacuzzi were both welcome. The staff were very accommodating and appreciative of our business. We have family in Asheville and will be frequent visitors, and this hotel has become our "inn of choice". We look forward to our next visit!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, January 14, 2013
Thank you for taking the time to write a review for our hotel. I appreciate your warm compliments of our team, breakfast, beds and indoor pool. I am so glad that you had a great Christmas weekend with us. We understand that travelers have many choices in where to stay and we are grateful for all who choose to stay with us. Thank you for being our guest. We are honored to be your “inn of choice” and look forward to seeing you soon!

Sincerely,

Andrea Coon
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

Patrick, at the front desk, is the most unbelievable person. He always had a smile on his face and a twinkle in his eyes. His personality made us feel right at home. He also recommended two restaurants that were as outstanding as he was. His philosophy - "We have only one job - run a hotel". Don't you wish everyone in the service industry had the same attitude??
Josh, hospitality host, also went above the call of duty to make sure our breakfast experience was the best ever.
Thank you to Hampton Inn for hiring two of the most delightful young men I have ever met!

Room Tip: Stay above the second floor for a view of the mountains
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  • Stayed December 2012, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, January 14, 2013
Thank you so much for taking the time to write a review for our hotel. I appreciate your glowing compliments Patrick and Josh. They really know how to create a great guest experience. I am honored to work with such a great group of people and I love to hear such positive feedback from our guests. I will be sure to share your compliments with Patrick and Josh. Thank you for being our guest. We hope to see you on your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Memphis, Arkansas
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 8, 2012

There was nothing different about this place when compared to other Hampton Inns, but the whole staff made it special. We were greeted each time we entered the door and people went out of their way to help and make our stay comfortable. Tony and Bo were especially helpful with some room maintenance that we didn't even mention. I do a lot of group travel, and having a hotel staff well trained in customer relations makes a big difference. Great place to stay!

  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, January 14, 2013
Thank you so much for taking the time to write a review for our hotel. I appreciate your warm compliments of our team. I will especially be sure to share your kind words with Bo and Tony. We agree that the most important thing we can offer is a staff trained to provide exceptional service. We also love to hear when we have succeeded. Thank you for staying with us. We hope to see you soon!

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

My family stayed here for one night after our visit to the Biltmore Estate Candlelight Christmas. It was a wonderful place to stay. We stay at Hampton Inns when we travel; this was a typical Hampton. However, the staff was what made this stay extra nice. Everyone was so friendly-the front desk attendant at check-in, the breakfast staff, and the housekeeping staff! It was nice to be around people who seemed to genuinely appreciate that we had chosen to stay in their hotel.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, December 8, 2012
Thank you so much for taking the time to write such a warm review for our hotel. I appreciate your compliments of our team. We know that travelers have many choices in Asheville and we don't take their choice to stay with us lightly. I am very grateful to work with a team that truly cares about our guests and shows their "hamptonality." Thank you for being our guest! We hope to see you on your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moyock, North Carolina
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed November 30, 2012

This hotel was very nice to stay at. The rooms were clean and comfortable and the breakfast was very good. The location was great because it was close to the biltmore. I would stay here again. The beds were excellent.

Room Tip: You will enjoy your stay here.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, December 8, 2012
Thank you so much for taking the time to write a review. I appreciate your compliments on our cleanliness, our breakfast and the beds. I am glad that you had a great stay with us. We love to hear feedback from our guests and are grateful that you have shared your experience with other travelers. We hope to see you on your next trip to Asheville.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auburn, Alabama
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 28, 2012 via mobile

Location - centrally located. about 3 mins away from a shopping center. A lot of surrounding restaurants nearby. This is just about 8 mins. away from the Biltmore Estate. The free shuttle to downtown is a plus.

Room - the room is very clean and cozy. The entire hotel is well-maintained and very nice. Breakfast was good. The staff are very helpful and friendly as well.

We are completely satisfied with our stay!

  • Stayed November 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AndreaCoon, General Manager at Hampton Inn Asheville-Tunnel Rd, responded to this review, December 8, 2012
Thank you for taking the time to write a review for our hotel. I am so glad that you were completely satisfied with your stay and that our location met your needs. Thank you for your compliments of the room, breakfast and our team. We love to know when our guests have a great experience with us. Thank you for being our guest! We hope to see you again when your travels bring you to Asheville.

Sincerely,

Andrea Coon
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Asheville-Tunnel Rd

Address: 204 Tunnel Road, Asheville, NC 28805
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Asheville
#5 Family Hotel in Asheville
#6 Romantic Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Asheville-Tunnel Rd 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Whatever brings you to wonderful and rare Asheville we're eager to have you stay with us at the Hampton Inn® Asheville-I-240 Tunnel Rd. We are perfectly and conveniently nestled amongst all of Asheville's most popular attractions, including the world famous Biltmore Estate and winery, historic downtown Asheville, and America's most scenic byway--the Blue Ridge Parkway. Once you've arrived at our hotel, you'll enjoy a lot of great amenities waiting for you in your room, including free high-speed internet access in every guest room, handy lap desks, and 32" HD flat-screen televisions. Our recently renovated Perfect Mix Lobby is a perfect marriage of vibrantly blended colors, creating a perfect space to mingle with friends, watch the big game on the oversized HD flat-screen television, or finish up the day's business on plush sofas or the communal table. Our guests also enjoy our complimentary On the House™ hot breakfast, featuring a variety of hot breakfast items and fresh Belgian waffles. If you're looking for relaxation, splash down in our newly renovated indoor pool, melt the day's stress away in our whirlpool spa or maintain your healthy lifestyle in our state of the art fitness center featuring all new Precor® equipment. When you're ready for some rest, hunker down for the night in our comfiest amenity yet, our Clean and Fresh Hampton Bed™. Come and experience for yourself the splendor of the Blue Ridge Mountains at the newly renovated Hampton Inn® Asheville-I-240 Tunnel Rd. ... more   less 
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Also Known As:
Hampton Inn Tunnel Road Hotel Asheville
Hampton Inn Asheville Tunnel Rd
Asheville Hampton Inn

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