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“Very Nice Hotel” 4 of 5 stars
Review of Comfort Inn Biltmore West

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Comfort Inn Biltmore West
2.5 of 5 Hotel   |   15 Crowell Rd., Asheville, NC 28806   |  
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Ranked #17 of 59 hotels in Asheville
Huffman, Texas, United States
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Very Nice Hotel”
4 of 5 stars Reviewed November 14, 2012

My sister and I were on vacation and visiting the Biltmore and other places in the area. This hotel was very nice, clean, reasonable and the bed was very comfortable. We had no complaints at all. The bathroom was big and we really enjoyed our stay. Everyone at the hotel was nice and helpful and the breakfast was great. We will definitely stay here again when in the area. Easy access to the freeway and lots of other places. Only about 5 miles or so from the Biltmore.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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119 people have reviewed this hotel

Traveler rating
    54
    43
    15
    4
    3
See reviews for
34
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
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English first
Knoxville, Tennessee
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 8, 2012

Staff was friendly and helpful Rooms were clean and well appointed. Breakfeast was great. Price was good, convenient to Biltmore Estate, restaurants, interstate. We had a great stay and would highly recommend.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winston Salem, North Carolina
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed November 3, 2012

Lobby was very dirty. Staff uniforms were clean but so old, faded and worn. Room was clean as was the bed linen but it was so threadbare and thin. This place needs a makeover in the worst way. So not worth the money.

  • Stayed October 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Carolina
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 30, 2012

Easy on/off highway. Short drive to Biltmore and downtown Asheville. Pleasant staff. Comfortable/clean accommodations. Free breakfast suited us just fine....more of an assortment than we have at home. :-) We will be back for a longer stay.

Room Tip: We had the room right next to the office. Was quiet with the exception of a constant knocking sound...
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 26, 2012

My husband and I stayed at this hotel while on vacation in Asheville Tennessee and I am always hesitant when booking a room as sometimes the pictures hotel's post are not always what they seem. This hotel was beautiful - the lobby-the rooms-everything about this hotel was nice. The shower was to die for- no low water pressure - i kept saying " now this is what a shower should be like"..The breakfast was plentiful, eggs, sausage, biscuits and gravy, you could make your own waffels, fruit, bagels, yougurts, cereal, juice, coffee, it would be your own fault if you went away hungry as there was ALWAYS plenty to eat !
The housekeeper(s) were wonderful..there was a couple days when we slept in and got a late start and we didnt expect out room to be made up when we got back but it was ..just like the day we got there...
So, what I am saying is this is a very nice hotel to stay at and for the price I would definately stay here again :)

Room Tip: Everything I said in my review was the utmost truth...i would choose this hotel again if I were vaca...
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  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington, DC
Top Contributor
290 reviews 290 reviews
33 hotel reviews
Reviews in 98 cities Reviews in 98 cities
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed October 20, 2012

We're used to staying in Comfort Suites, but this place was just about the same at a better price. Very friendly and helpful staff too. Clean and quiet. Nice exercise room to boot, if you care. Usual mediocre Comfort Inn breakfast, but good enough.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
Reviews in 17 cities Reviews in 17 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 13, 2012 via mobile

The hotel is very nice, clean and updated. The breakfast was decent, and even included bacon. The room was large and comfortable. The front desk evening receptionist was very friendly and helpful. I was able to buy the ticket for the Biltmore Estate at a $2 savings, which also spared me from stopping to get the ticket at a separate building/parking lot on the drive up to the estate. There was a very nice Applebee's 1 block away, though it isn't very pedestrian friendly to walk to it- no sidewalks, and someone almost ran me over (it was dusk). I would not hesitate stay here again. The hotels are a bit expensive in this area, so some people may be surpised at the price for this category hotel, but it is all relative to the prices of the other nearby hotels.

Stayed October 2012, traveled solo
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Comfort Inn Biltmore West

Address: 15 Crowell Rd., Asheville, NC 28806
Phone Number:
Location: United States > North Carolina > North Carolina Smoky Mountains > Asheville
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Family Hotel in Asheville
#24 Romantic Hotel in Asheville
#27 Business Hotel in Asheville
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Biltmore West 2.5*
Official Description (provided by the hotel):
Newly renovated as of 2014 - ALL BRAND NEW ROOMS!!! Newest renovated property in Asheville! Rate includes free delicious hot breakfast. Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool. ... more   less 
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Also Known As:
Comfort Inn West Hotel Asheville
Comfort Inn Asheville
Asheville Comfort Inn

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