Lobby was very dirty. Staff uniforms were clean but so old, faded and worn. Room was clean as was the bed linen but it was so threadbare and thin. This place needs a makeover in the worst way. So not worth the money.

Easy on/off highway. Short drive to Biltmore and downtown Asheville. Pleasant staff. Comfortable/clean accommodations. Free breakfast suited us just fine....more of an assortment than we have at home. :-) We will be back for a longer stay.

Buyer beware, we got home to find out that they charged us an extra $150. When we called the hotel, we were told we had to speak to the manager Kevin who would be in at 5:00. They promised us he would call us that day. We didn't receive a call, so we called back at 6:00. The manager wasn't expected in until Monday morning. By Monday afternoon, we called again since we had not heard back from the manager. He had just left. DON"T STAY THERE!

My husband and I stayed at this hotel while on vacation in Asheville Tennessee and I am always hesitant when booking a room as sometimes the pictures hotel's post are not always what they seem. This hotel was beautiful - the lobby-the rooms-everything about this hotel was nice. The shower was to die for- no low water pressure - i kept saying " now this is what a shower should be like"..The breakfast was plentiful, eggs, sausage, biscuits and gravy, you could make your own waffels, fruit, bagels, yougurts, cereal, juice, coffee, it would be your own fault if you went away hungry as there was ALWAYS plenty to eat !
The housekeeper(s) were wonderful..there was a couple days when we slept in and got a late start and we didnt expect out room to be made up when we got back but it was ..just like the day we got there...
So, what I am saying is this is a very nice hotel to stay at and for the price I would definately stay here again :)